Tell about yourself, why you want to join policybazaar what are your strengths

Question

Accepted Answer

I am a customer-oriented individual with strong communication skills. I am interested in joining Policybazaar to contribute to their mission of providing excellent customer service.

I have experience in customer service roles where I have successfully resolved customer issues and provided exceptional support.
I have excellent communication skills, both verbal and written, which allow me to effectively communicate with customers and understand their needs.
I am a quick learner and adapt easily to new technologies and processes. For example, in my previous role, I quickly learned how to use a new CRM system to efficiently manage customer interactions.
I am highly organized and detail-oriented, which helps me in managing multiple tasks and ensuring accuracy in my work.
I am a team player and enjoy collaborating with colleagues to achieve common goals. In my previous job, I actively participated in team meetings and brainstorming sessions to improve customer service strategies.
I am empathetic and patient, which enables me to handle difficult customer situations with professionalism and empathy. For instance, I once dealt with an upset customer who had a billing issue. I patiently listened to their concerns, empathized with their frustration, and worked with the billing department to resolve the issue to their satisfaction.

Tell about yourself, why you want to join policybazaar what are your strengths

Top PolicyBazaar Customer Service Associate interview questions & answers

Popular interview questions of Customer Service Associate

Top HR questions asked in PolicyBazaar Customer Service Associate