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Planet PCI Infotech Customer Care Executive Interview Questions and Answers

Updated 22 Feb 2022

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Customer Care Executive Interview Questions

user image Anonymous

posted on 22 Feb 2022

I applied via Referral and was interviewed before Feb 2021.

3 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. Tell me about your hobbies
2

One-on-one Round (1 Question)

  • Q1. Questions asked about the company & roles & responsibilities
3

One-on-one Round (1 Question)

  • Q1. How will you deal with the customers in pandemic situation & how will you convince them

Interview Preparation Tips

Interview preparation tips for other job seekers - The three important qualities of a customer service are professionalism, patience & people-first attitude. Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Background and experience
  • Q2. Situational questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Review job description and skills required to answer the questions

Planet PCI Infotech Interview FAQs

How many rounds are there in Planet PCI Infotech Customer Care Executive interview?
Planet PCI Infotech interview process usually has 3 rounds. The most common rounds in the Planet PCI Infotech interview process are One-on-one Round and HR.

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People are getting interviews through

based on 1 Planet PCI Infotech interview
Referral
100%
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Low Confidence means the data is based on a small number of responses received from the candidates.
Planet PCI Infotech Customer Care Executive Salary
based on 4 salaries
₹1.8 L/yr - ₹2.1 L/yr
21% less than the average Customer Care Executive Salary in India
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