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Plada Infotech Services Phone Banking Officer Interview Questions and Answers

Updated 30 Dec 2022

Plada Infotech Services Phone Banking Officer Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Explain about yourself
  • Q2. Brefily tell about your introduction in low rate of speech and skill
  • Ans. 

    I have a good command over my speech and can communicate effectively with a low rate of speech.

    • I have practiced speaking slowly and clearly to ensure effective communication

    • I have received positive feedback from colleagues and customers on my communication skills

    • I am able to adjust my speech rate based on the needs of the customer

    • Example: During a previous customer service job, I had a customer who was hard of hearing....

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What are quality parameters of customer service of previous company and what is sla
  • Ans. Quality parameters modifies company to company each company has different parmeter and sla means service level agreement witch is ratio between calls answered within 5 sec / total no of call dropped *100
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Best focus of language and technical knowledge and reduce rate of speech background verification is very strong please give employee refrence no correctly and maintain your cibil score

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Very basic question i.e give me your brief introduction, where do you see yourself in next 2years? Tell me something about previous job. What was your responsibility there?
  • Q2. And toughest part of interview was that with regional head (yes bank) he was asking to me that why you choose the same designation which you hold from last one and half years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you don't know the exact or correct answer to any of the question asked by HR. You not need to scare so much. Just simply say "i don't know " No one can judge you by this.

Phone Banking Officer Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. What is your knowledge in phone banking in bank
asked in ICICI Bank
Q2. What do you know about Phone Banking.
asked in ICICI Bank
Q3. How will you do sales?
Q4. What is the difference between Retail Banking operations and Cred ... read more
asked in ICICI Bank
Q5. what do you mean by bank?

Phone Banking Officer Jobs at Plada Infotech Services

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Interview questions from similar companies

I was interviewed before Aug 2021.

Round 1 - Typing Test 

(2 Questions)

  • Q1. Why you want to do this job
  • Q2. This job what skills you will get
  • Ans. What talent is there in house we can improve that
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Job we can earn money and we can and knowledge and we can improve ourself a lot

Interview Questionnaire 

1 Question

  • Q1. Technical experience

Interview Preparation Tips

Round: Test
Experience: Aptitude and reasoning

Interview Questionnaire 

2 Questions

  • Q1. Tell us about your yourself? Requirements of your job?
  • Ans. 

    I am a dedicated and experienced professional with strong leadership skills and a passion for driving team success.

    • Experience in managing teams and achieving targets

    • Strong communication and interpersonal skills

    • Ability to analyze data and make strategic decisions

    • Knowledge of industry trends and best practices

    • Proven track record of problem-solving and conflict resolution

  • Answered by AI
  • Q2. What is the best you can do for us?
  • Ans. 

    I can bring strong leadership skills, strategic thinking, and a proven track record of driving results to the team.

    • Demonstrate my ability to lead and motivate a team towards achieving goals

    • Utilize my strategic thinking to identify opportunities for growth and improvement

    • Leverage my past successes in driving results and exceeding targets

  • Answered by AI

I applied via Naukri.com and was interviewed in Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much is the length of all India roads
  • Ans. 

    The length of all India roads is approximately 5.5 million kilometers.

    • The total length of all India roads is estimated to be around 5.5 million kilometers.

    • India has one of the largest road networks in the world.

    • The road network in India includes national highways, state highways, district roads, and village roads.

    • The length of national highways alone is over 100,000 kilometers.

    • The road infrastructure plays a crucial ro...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience

General Tips: Be specific and attentive
Skills: Analytical Skills, Leadership
Duration: <1 week

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is accrual and it's entry
  • Ans. 

    Accrual is an accounting method where revenue or expenses are recognized when earned or incurred, regardless of when payment is received or made.

    • Accrual accounting is the opposite of cash accounting

    • Accruals are recorded as adjusting entries in the general ledger

    • Examples of accruals include interest expense, salaries payable, and accounts receivable

    • The entry for an accrual involves debiting an expense account and credit

  • Answered by AI
  • Q2. What is contingency liability
  • Ans. 

    Contingency liability is a potential liability that may occur in the future based on certain events or circumstances.

    • It is a liability that is not certain but may occur in the future

    • It is based on certain events or circumstances

    • Examples include lawsuits, warranties, and environmental cleanup costs

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more on the accounting entries and it's flow. Eg: Accrual, Prepayment, Contingency Liability and Etc.

I was interviewed in Apr 2017.

Interview Preparation Tips

Skills: Accounting, Intercompany, Fixed asset, Reconcilation, Financial Analysis

I applied via LinkedIn and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you manage conflicts within team

Interview Preparation Tips

Interview preparation tips for other job seekers - Non Bias answers helps in setting the right impression.

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Details of LOI, articles of UCP, scope of ISBP
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared about UCP articles and have a good overview on ISBP.
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Plada Infotech Services Interview FAQs

How many rounds are there in Plada Infotech Services Phone Banking Officer interview?
Plada Infotech Services interview process usually has 3 rounds. The most common rounds in the Plada Infotech Services interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Plada Infotech Services Phone Banking Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Plada Infotech Services. The most common topics and skills that interviewers at Plada Infotech Services expect are phone banking, Insurance Sales, Outbound Calling, Outbound Sales and Telesales.

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Plada Infotech Services Phone Banking Officer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Plada Infotech Services Phone Banking Officer Salary
based on 88 salaries
₹1.7 L/yr - ₹3.5 L/yr
6% less than the average Phone Banking Officer Salary in India
View more details

Plada Infotech Services Phone Banking Officer Reviews and Ratings

based on 20 reviews

3.7/5

Rating in categories

3.6

Skill development

3.8

Work-life balance

3.8

Salary

3.4

Job security

3.6

Company culture

3.2

Promotions

3.7

Work satisfaction

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