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Plada Infotech Services Phone Banking Officer Interview Questions and Answers

Updated 30 Dec 2022

Plada Infotech Services Phone Banking Officer Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Explain about yourself
  • Q2. Brefily tell about your introduction in low rate of speech and skill
  • Ans. 

    I have a good command over my speech and can communicate effectively with a low rate of speech.

    • I have practiced speaking slowly and clearly to ensure effective communication

    • I have received positive feedback from colleagues and customers on my communication skills

    • I am able to adjust my speech rate based on the needs of the customer

    • Example: During a previous customer service job, I had a customer who was hard of hearing....

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What are quality parameters of customer service of previous company and what is sla
  • Ans. Quality parameters modifies company to company each company has different parmeter and sla means service level agreement witch is ratio between calls answered within 5 sec / total no of call dropped *100
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Best focus of language and technical knowledge and reduce rate of speech background verification is very strong please give employee refrence no correctly and maintain your cibil score

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Very basic question i.e give me your brief introduction, where do you see yourself in next 2years? Tell me something about previous job. What was your responsibility there?
  • Q2. And toughest part of interview was that with regional head (yes bank) he was asking to me that why you choose the same designation which you hold from last one and half years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. If you don't know the exact or correct answer to any of the question asked by HR. You not need to scare so much. Just simply say "i don't know " No one can judge you by this.

Phone Banking Officer Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. What is your knowledge in phone banking in bank
asked in ICICI Bank
Q2. What do you know about Phone Banking.
asked in ICICI Bank
Q3. How will you do sales?
Q4. What is the difference between Retail Banking operations and Cred ... read more
asked in ICICI Bank
Q5. what do you mean by bank?

Phone Banking Officer Jobs at Plada Infotech Services

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Plada Infotech Services Interview FAQs

How many rounds are there in Plada Infotech Services Phone Banking Officer interview?
Plada Infotech Services interview process usually has 3 rounds. The most common rounds in the Plada Infotech Services interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Plada Infotech Services Phone Banking Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Plada Infotech Services. The most common topics and skills that interviewers at Plada Infotech Services expect are phone banking, Insurance Sales, Outbound Calling, Outbound Sales and Telesales.

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People are getting interviews through

based on 2 Plada Infotech Services interviews
WalkIn
Recruitment Consultant
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Plada Infotech Services Phone Banking Officer Salary
based on 87 salaries
₹1.7 L/yr - ₹3.5 L/yr
5% less than the average Phone Banking Officer Salary in India
View more details

Plada Infotech Services Phone Banking Officer Reviews and Ratings

based on 21 reviews

3.6/5

Rating in categories

3.5

Skill development

3.8

Work-Life balance

3.7

Salary & Benefits

3.3

Job Security

3.5

Company culture

3.3

Promotions/Appraisal

3.6

Work Satisfaction

Explore 21 Reviews and Ratings
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