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PharmEasy Customer Delight Officer Interview Questions and Answers

Updated 24 Jul 2022

PharmEasy Customer Delight Officer Interview Experiences

2 interviews found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Self intro, read prescription, uses of medicine, alternate brand of medicine etc

Round 3 - HR 

(2 Questions)

  • Q1. NA
  • Q2. Training schedule, salary discussion joining date

Interview Preparation Tips

Interview preparation tips for other job seekers - Medicine knowledge, practicing of hard prescription reading, product selling experience

I appeared for an interview in Apr 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: There was interveiw in a cabin and they just ask me what have youe done before wat is ur qualification are u comfortable with this profile.etc

Round: Test
Duration: 1 hour

Skills: Intelligence, Communication And Confidence, Thinking Approach

Customer Delight Officer Interview Questions Asked at Other Companies

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. My name is Kritika, I have 2 siblings, my mom is house wife and and I love dogs, my favourite thing traveling, i was passed m.com in 2019 from awadh university. I have 5 years experience work different different fields, like 1st job in publication and 2nd job in advertising company as a project manager and Last one cars24 Pvt Ltd corporate office as a associate
  • Answered by Kirtika
Round 3 - Aptitude Test 

Convenience power, Patience

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview should be given with full confidence and should not be afraid

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Job profile
  • Q2. Describe yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Was nice and friendly atmosphere
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell something about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a Bachelor's degree in Business Administration

    • I have 3 years of experience in marketing and sales

    • I am fluent in English, Spanish, and French

  • Answered by AI
  • Q2. Previous job experience
  • Ans. 

    I have 5 years of experience working in marketing and sales roles at a Fortune 500 company.

    • Managed marketing campaigns and strategies to increase brand awareness

    • Developed sales tactics to drive revenue growth

    • Collaborated with cross-functional teams to achieve business objectives

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your job role in previous company?
  • Ans. 

    I was responsible for managing the marketing campaigns and social media presence of the company.

    • Managed marketing campaigns to increase brand awareness

    • Handled social media accounts to engage with customers

    • Analyzed data to measure the effectiveness of marketing strategies

  • Answered by AI
  • Q2. How you handle the customer on calls?
  • Ans. 

    I handle customer calls by actively listening, empathizing with their concerns, and providing solutions in a professional and friendly manner.

    • Active listening to understand the customer's issue

    • Empathizing with the customer's concerns to show understanding

    • Providing solutions or assistance in a professional and friendly manner

    • Ensuring clear communication and follow-up if needed

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Why you left the previous job?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Seeking new challenges

    • Opportunity for professional growth

    • Company restructuring

    • Relocation

  • Answered by AI
  • Q2. Anything you would like to ask?

I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

ZSM and branch manager taken interview and finalize

Round 3 - HR 

(2 Questions)

  • Q1. Finalize the offer and release offer
  • Q2. Why are you leaving your previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Direct interview with ZSM and finalize and then joiing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a highly motivated and detail-oriented individual with a background in marketing and a passion for data analysis.

    • Background in marketing

    • Passion for data analysis

    • Highly motivated and detail-oriented

  • Answered by AI
  • Q2. Why did you choose BPO
  • Ans. 

    I chose BPO because of the opportunity to work with diverse clients, develop strong communication skills, and gain valuable experience in a fast-paced environment.

    • Opportunity to work with diverse clients

    • Develop strong communication skills

    • Gain valuable experience in a fast-paced environment

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a highly motivated and detail-oriented individual with a background in marketing and a passion for project management.

    • Background in marketing

    • Passion for project management

    • Detail-oriented

    • Highly motivated

  • Answered by AI
  • Q2. What is sales and how to talk with customer
  • Ans. 

    Sales is the process of selling products or services to customers by understanding their needs and providing solutions.

    • Build rapport with the customer by actively listening and asking questions to understand their needs

    • Highlight the benefits of the product or service that meet the customer's needs

    • Handle objections by addressing concerns and providing additional information or alternatives

    • Close the sale by asking for th...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. They ask about over self and about family
  • Q2. And common question about customer service and skill and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Coding Test 

Asked array questions medium level

Round 2 - HR 

(2 Questions)

  • Q1. About my internships
  • Q2. And projects in detail

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice just prepare well
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your work experience and learnings
  • Q3. SAP software knowledge
Round 2 - HR 

(1 Question)

  • Q1. About my salary hike

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview went so well after my interview i received call from HR next day about my selections and all process takes less than a week

PharmEasy Interview FAQs

How many rounds are there in PharmEasy Customer Delight Officer interview?
PharmEasy interview process usually has 3 rounds. The most common rounds in the PharmEasy interview process are Resume Shortlist, Aptitude Test and HR.

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PharmEasy Customer Delight Officer Salary
based on 146 salaries
₹2 L/yr - ₹4 L/yr
At par with the average Customer Delight Officer Salary in India
View more details

PharmEasy Customer Delight Officer Reviews and Ratings

based on 27 reviews

3.0/5

Rating in categories

2.9

Skill development

2.7

Work-life balance

2.7

Salary

2.3

Job security

2.9

Company culture

2.4

Promotions

2.8

Work satisfaction

Explore 27 Reviews and Ratings
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