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Phantom Healthcare Service Engineer Interview Questions and Answers

Updated 29 Jan 2020

Phantom Healthcare Service Engineer Interview Experiences

1 interview found

I applied via Other and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What's is the principle of x-ray tube? What's what is tha highest voltage in CT Scanner? What si ofc? What's is Dedecter and why use in CT Scanner? WHY IS THE USE OF SLIPRING IN CT SCANNER? Full form this...

Interview Preparation Tips

Interview preparation tips for other job seekers - Formal Dress and good communication.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via campus placement at Jamia Milia Islamia (JMI) and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

Take assignment of 20 minutes

Round 2 - Aptitude Test 

Aptitude test in which 20 questions

Interview Preparation Tips

Interview preparation tips for other job seekers - diffucult level : easy just basics
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(3 Questions)

  • Q1. What do uh know about redcliffe
  • Q2. Self introduction
  • Q3. Why do uh wantto join

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What do you know about customer service
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Customer service is all about meeting the needs and expectations of customers.

    • It involves actively listening to customers, addressing their concerns, and finding solutions to their problems.

    • Providing timely and accurate information, being courteous and empathetic, and going above and beyond to ensure customer sa...

  • Answered by AI
  • Q2. Why do you wanna work here

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself What is your hobbies
Round 3 - One-on-one 

(2 Questions)

  • Q1. Resume related questions Why did u choose this field
  • Q2. They will check your communication so be bold and answer all the question
Round 4 - Aptitude Test 

Versant test
This is easy round

Interview Preparation Tips

Topics to prepare for HCL Healthcare Customer Service Representative interview:
  • Communication Skills
  • Telecommunication
Interview preparation tips for other job seekers - Experienced don't go for this job role because they won't hire experienced
Freshers can go but competition will be heavy and Bond will be there
If you're resume was last they won't select
All the best to all job seekers but please go if you're friends anyone is working there! Otherwise don't go this is my personal opinion and if you go with your friend they will select any one they won't select u both!! So think before going with your friends
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Do you know about Excel?

Interview Preparation Tips

Topics to prepare for Metropolis Healthcare Customer Service Representative interview:
  • Excel
  • Communication Skills
Interview preparation tips for other job seekers - Be polite in an interview and be confident while giving answers.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me something about you
  • Q2. Tell me about previous job
  • Q3. Why do you want join our company

Interview Preparation Tips

Interview preparation tips for other job seekers - kindly read about company profile and also take help from friends
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and last experience is asked.
  • Q2. What is last drawn salary and expected salary?
Round 3 - Behavioral 

(5 Questions)

  • Q1. Introduction and experience
  • Q2. What do you know about Healthian?
  • Q3. What is work of customer service executive?
  • Ans. 

    A customer service executive is responsible for handling customer inquiries, complaints, and providing solutions to their problems.

    • Responding to customer inquiries via phone, email, or chat

    • Resolving customer complaints and issues

    • Providing product or service information to customers

    • Processing orders, forms, applications, and requests

    • Maintaining customer records and updating databases

    • Handling billing and payment inquirie...

  • Answered by AI
  • Q4. How to deal with angry customer?
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, and follow up.

    • Stay calm and composed.

    • Listen actively and let the customer vent their frustration.

    • Empathize with the customer and acknowledge their feelings.

    • Apologize for the inconvenience caused.

    • Offer solutions to resolve the issue.

    • Follow up with the customer to ensure their satisfaction.

    • Examples: offer a refund, replacement, or discount.

    • Examples: provide addition...

  • Answered by AI
  • Q5. How you spend your last weekend or last trip or last birthday?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident and answer every question.
Keel yourself relax

I applied via Indeed and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How did you get to know about gebbs
  • Q2. What is important fashion or career

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep at it and you will crack the interview it's very easy if your english is good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via campus placement at Jamia Milia Islamia (JMI) and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Assignment 

Take assignment of 20 minutes

Round 2 - Aptitude Test 

Aptitude test in which 20 questions

Interview Preparation Tips

Interview preparation tips for other job seekers - diffucult level : easy just basics

Phantom Healthcare Interview FAQs

How to prepare for Phantom Healthcare Service Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Phantom Healthcare. The most common topics and skills that interviewers at Phantom Healthcare expect are Service Engineering, MRI, Preventive Maintenance, CT Scan and Customer Satisfaction.

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Phantom Healthcare Service Engineer Salary
based on 24 salaries
₹1.4 L/yr - ₹6 L/yr
28% less than the average Service Engineer Salary in India
View more details

Phantom Healthcare Service Engineer Reviews and Ratings

based on 4 reviews

4.2/5

Rating in categories

4.2

Skill development

3.7

Work-Life balance

4.2

Salary & Benefits

3.1

Job Security

3.1

Company culture

3.1

Promotions/Appraisal

3.1

Work Satisfaction

Explore 4 Reviews and Ratings
Service Engineer
24 salaries
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₹1.4 L/yr - ₹6 L/yr

Inside Sales Executive
14 salaries
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₹2.9 L/yr - ₹5 L/yr

MRI Service Engineer
8 salaries
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₹2.5 L/yr - ₹8.5 L/yr

Field Service Engineer
7 salaries
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₹3 L/yr - ₹8 L/yr

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₹2 L/yr - ₹3.6 L/yr

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