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Paras Cadd

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Paras Cadd Technical Support Associate Interview Questions and Answers

Updated 5 Nov 2024

Paras Cadd Technical Support Associate Interview Experiences

1 interview found

Technical Support Associate Interview Questions & Answers

user image Anonymous

posted on 5 Nov 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What is the excel?
  • Ans. 

    Excel is a spreadsheet program developed by Microsoft for creating and managing data in tabular format.

    • Excel is used for data entry, calculations, analysis, and visualization.

    • It allows users to organize data into rows and columns, perform calculations, and create charts.

    • Functions and formulas can be used to automate calculations and data manipulation.

    • Excel files are saved with .xlsx extension.

    • Examples of Excel function

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. What is production?
  • Ans. 

    Production refers to the process of creating goods or services for sale or consumption.

    • Production involves converting raw materials or inputs into finished products or services.

    • It includes manufacturing, assembling, packaging, and delivering goods to customers.

    • Efficient production processes can lead to cost savings and increased profitability.

    • Examples of production include car manufacturing, food processing, and softwa

    • Answered by AI
    Add your answer

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an architect
Help me choose New Regime or Old Regime for my salary revision
Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits
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Interview questions from similar companies

Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 24 Mar 2018

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image anusha tadi

posted on 2 Feb 2018

I applied via Campus Placement and was interviewed before Feb 2017. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. This was done over phone. About few technical questions and how long I am going to stay in the company.
    • Add your answer
  • Q2. About the IP address
    • Add your answer
  • Q3. How to ping the IP address
  • Ans. 

    To ping an IP address, open command prompt and type 'ping' followed by the IP address.

    • Open command prompt

    • Type 'ping' followed by the IP address

    • Press enter

    • Wait for the response

    • Example: ping 192.168.1.1

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Round: Self introduction
Experience: It is a person to person round. Where I was asked to speak about myself.

Round: Just a minute
Experience: I was asked about few topics randomly and I need to speak on it for at least 2 or 3 mins.
For eg. Speak about railways.

General Tips: It is easy to get thorough it. All you need to focus on your communication skills and knowledge about the computer over Internet.
Skills: Communication, Body Language, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
College Name: Raghu institute of technology

Skills evaluated in this interview

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 May 2018

I applied via Approached by Company and was interviewed in Sep 2017. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell about yourself?
  • Ans. 

    I am a dedicated and experienced Technical Support Associate with a strong background in troubleshooting and customer service.

    • Experienced in providing technical support to customers over the phone and via email

    • Skilled in troubleshooting hardware and software issues

    • Excellent communication and problem-solving skills

    • Familiar with ticketing systems and remote desktop tools

    • Certified in ITIL Foundation

    • Answered by AI
    Add your answer
  • Q2. Pronounce the words like , vision , treasure , measure , pleasure , asia etc
    • Add your answer
  • Q3. Speak on a topic " demonetization " for 5 minutes
  • Ans. 

    Demonetization refers to the act of stripping a currency unit of its status as legal tender.

    • Demonetization is a government policy aimed at curbing black money, corruption, and counterfeit currency.

    • It involves the withdrawal of a specific currency denomination from circulation, rendering it invalid for transactions.

    • Demonetization can have both positive and negative impacts on the economy, depending on its implementation...

    • Answered by AI
    Add your answer
  • Q4. Tell us one thing that you want to change in yourself
  • Ans. 

    I want to improve my time management skills

    • Prioritize tasks based on importance and deadlines

    • Use tools like calendars and to-do lists to stay organized

    • Practice setting realistic goals and deadlines for myself

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: Technical aptitude test , language aptitude test

General Tips: You just need good communication skills.
Skills: Communication, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 4 May 2019

Interview Questionnaire 

2 Questions

  • Q1. It was a personal round with HR, they have asked my family background and why did i choose this job and only their company as we have many different companies other than theirs.
    • View 2 more answers
  • Q2. The next round was voice and accent round followed by one more HR round
    • Add your answer

Interview Preparation Tips

Round: Final HR round and typing cum apptitude online test.
Experience: This round tests our analytical skills and our typing speed as well
And lastly once we clear that one HR will discuss our Salary and if possible negotiate depending on our skills and interview performance.

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 6 May 2019

I applied via Other and was interviewed in Sep 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. General information about my qualification
    • View 2 more answers
  • Q2. Past work experience
  • Ans. 

    I have 2 years of experience in technical support for a software company.

    • Provided troubleshooting assistance to customers via phone and email

    • Resolved software issues and escalated complex problems to the appropriate team

    • Assisted in testing new software releases and providing feedback to the development team

    • Answered by AI
    Add your answer
  • Q3. All the technical related questions like if you face any blue screen issues want you will trouble shoot
    • Add your answer
  • Q4. Priority P1P2 how will you set the priority of incident
  • Ans. 

    Priority of incident is set based on impact and urgency.

    • Assess the impact of the incident on the business or customer

    • Determine the urgency of the incident based on SLA and customer expectations

    • Assign P1 to incidents with high impact and urgency

    • Assign P2 to incidents with moderate impact and urgency

    • Communicate the priority to the customer and stakeholders

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Skills: Communication, Body Language, Problem Solving, Analytical Skills
Duration: <1 week

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple. say whats not mentioned in your resume.

Technical Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 9 Jun 2021

I was interviewed in Sep 2020.

Interview Questionnaire 

2 Questions

  • Q1. About my previous job experience
    • Add your answer
  • Q2. About the computer devices hardware service
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so tuff. We need to have good communication

Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 29 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 25 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me u self and role model
    • Add your answer
  • Q2. Im shalini from warangal, I completed my studies and I am a fresher
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interduce my self
More about working at Paras Cadd

Paras Cadd Interview FAQs

How many rounds are there in Paras Cadd Technical Support Associate interview?
Paras Cadd interview process usually has 2 rounds. The most common rounds in the Paras Cadd interview process are HR and Technical.
What are the top questions asked in Paras Cadd Technical Support Associate interview?

Some of the top questions asked at the Paras Cadd Technical Support Associate interview -

  1. what is the exc...read more
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