What is the customer service ?

Question

Accepted Answer

Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.

Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, or in-person.
Examples of good customer service include being attentive, empathetic, and responsive to customer needs.
Customer service plays a crucial role in building customer loyalty and satisfaction.

Accepted Answer

The assistance and advice provided by a company to those people who buy or use it's products or services. And providing a good customer service is one of the main thing we need to focus while working in BPO, as a business either small or big, all depend upon the customers.

Accepted Answer

The assistance and advice provided by a company to those people who buy or use it's product or services. And providing a good customer service is one of the main thing we need to focus while working in BPO. As a business either small or big all depend upon the customers.

What is the customer service ?

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