Ozone Media Customer Care Executive Interview Questions and Answers

I have 3 years of experience in customer care. In my last organization, I was responsible for handling customer queries and providing solutions.

• Handled customer queries via phone, email, and chat

• Provided solutions to customer issues and complaints

• Maintained customer satisfaction by ensuring timely and effective responses

• Collaborated with other departments to resolve complex issues

• Trained new team members on customer ca

Yes, I am comfortable with sales profile as I have a proven track record of exceeding sales targets.

• I have X years of experience in sales

• I have consistently met or exceeded sales targets in my previous roles

• I am confident in my ability to build relationships with clients and close deals

Yes, I am comfortable traveling for work.

• I have experience traveling for work in my previous roles.

• I am adaptable and enjoy exploring new places.

• I am willing to travel for client meetings and conferences.

• I understand the importance of face-to-face interactions in sales.

• I am organized and can handle the logistics of travel efficiently.