Oswal Group Team Leader-Quality Assurance/Quality Control Interview Questions and Answers

Q1. You should have some ideas about Insurance and banking process
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Q2. How can you sell insurance for the customer
Ans. 
To sell insurance, I would focus on understanding the customer's needs and providing personalized solutions.
• Listen to the customer's concerns and ask questions to understand their specific needs

• Explain the benefits of the insurance policy and how it can address their concerns

• Provide personalized solutions that fit their budget and coverage needs

• Offer additional services or discounts to sweeten the deal

• Follow up with th...read more
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Discussion regarding prior experiences.

Q1. Salary is competitive, but u pay a price for high Salary by sacrificing your personal life. South Indians are not considered for prominent role.
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Q1. Can you describe your past experiences?
Ans. 
I have over 5 years of experience in retail management, leading teams to achieve sales targets and providing excellent customer service.
• Managed a team of 15 sales associates in a busy retail store

• Implemented sales strategies to increase revenue by 20%

• Trained new employees on product knowledge and customer service

• Handled customer complaints and resolved issues effectively
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Q1. How to handle a big team
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Q2. How to manage store if store manager on leave
Ans. 
Delegate tasks, communicate with team, ensure smooth operations
• Delegate tasks to capable team members to ensure all responsibilities are covered

• Communicate clearly with team about expectations and any changes in procedures

• Monitor store operations closely to address any issues promptly

• Ensure inventory management is maintained to avoid stockouts or overstocking

• Handle customer complaints or issues effectively to maintain
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Q1. Only experiance prefered as per industry
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