ORBCOMM Technologies Technical Support Engineer Interview Questions and Answers

Q1. Tell me about yourself which is not on resume
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Q2. Scenario based questions for customer interaction knowledge check eg how to handle difficult customer,critical users etc
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Q3. Basics of troubleshooting tools
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Q4. As it was just for checking learning agility,asked me about me learing experience in previous company,certifications,how to prioritize issues incase of multiple sev1 issues
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Q5. Have you handles sev1/sev2 all at once,how did you interacted
Ans. 
Yes, I have handled multiple sev1/sev2 incidents simultaneously by prioritizing tasks and communicating effectively.
• Prioritized tasks based on severity and impact on users

• Communicated with stakeholders to provide updates and manage expectations

• Coordinated with other team members to resolve issues efficiently
Answered by AI
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Some kind of cognitive test. Test was easy but a bit practice is necessary. 40 qstns in 20 mins.
Types of qstns :
1. comparing images and find the odd one.(around 10 qstns).
2. question on ratios.
3. Qstns on pi chart and bar graphs (like what is the percentage of certain portion out of whole).
4. Qstns on average (basic).
Advice: prepare the resources shared by HR.

Q1. Questions on Linux, java threads, tomcat servers, basic java, networking, tcp/ip, osi model,smtp.
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Q1. Techno-managerial round Rapid fire qstns, landed some out of my experience qstns. Again qstns on multithreading, networking, smtp, linux commands, resetting servers?, java threads, dead locks, thread logs...read more
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