Filter interviews by
Listen to the guest, empathize with their situation, apologize sincerely, offer a solution, follow up to ensure satisfaction.
Listen actively to the guest's complaint without interrupting.
Empathize with the guest's situation and show understanding.
Apologize sincerely for the inconvenience caused.
Offer a solution to resolve the issue, whether it's a refund, discount, or other form of compensation.
Follow up with the guest...
Top trending discussions
TCS
Accenture
Cognizant
Infosys