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Olive Indiranagar By Embassy Group Guest Relation Executive Interview Questions and Answers

Updated 17 Jul 2024

Olive Indiranagar By Embassy Group Guest Relation Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Personal details
  • Q2. Working experience
Round 2 - HR 

(2 Questions)

  • Q1. How to handle guest complaint
  • Ans. 

    Listen to the guest, empathize with their situation, apologize sincerely, offer a solution, follow up to ensure satisfaction.

    • Listen actively to the guest's complaint without interrupting.

    • Empathize with the guest's situation and show understanding.

    • Apologize sincerely for the inconvenience caused.

    • Offer a solution to resolve the issue, whether it's a refund, discount, or other form of compensation.

    • Follow up with the guest...

  • Answered by AI
  • Q2. How much salary expectation

Olive Indiranagar By Embassy Group Interview FAQs

How many rounds are there in Olive Indiranagar By Embassy Group Guest Relation Executive interview?
Olive Indiranagar By Embassy Group interview process usually has 2 rounds. The most common rounds in the Olive Indiranagar By Embassy Group interview process are HR.

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