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Odysseus Solutions Technical Support Lead Interview Questions and Answers

Updated 26 Jun 2023

Odysseus Solutions Technical Support Lead Interview Experiences

1 interview found

Technical Support Lead Interview Questions & Answers

user image Abusufiyan Mansuri

posted on 26 Jun 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

It was a list of 6 situational-based questions asked by the HR rep to check how I would handle the situation.

Round 3 - HR 

(2 Questions)

  • Q1. About Family About Previous work experiences Some questions were again around to check business and customer situation handling skills
  • Q2. During the second round with the operations head the person asked very process-driven role then I realized the details mentioned in the JD and the questions being asked are poles apart. The person was resp...

Interview Preparation Tips

Interview preparation tips for other job seekers - I interviewed on 8th June,23 and I believed it went well. The next round happened around the 10th with the operations head which also went well and in conclusion, the person told me to meet with the CEO by the 15th. Now it's 26th June, and they didn't bother to respond to emails nor their numbers are reachable.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What are your roles and responsibilities in your current position?
  • Ans. 

    In my current position, I provide technical support to customers, troubleshoot issues, and resolve technical problems.

    • Providing technical support to customers

    • Troubleshooting technical issues

    • Resolving technical problems

    • Collaborating with other teams to address complex issues

  • Answered by AI
  • Q2. Networking and software issues good knowledge

Odysseus Solutions Interview FAQs

How many rounds are there in Odysseus Solutions Technical Support Lead interview?
Odysseus Solutions interview process usually has 3 rounds. The most common rounds in the Odysseus Solutions interview process are Resume Shortlist, Case Study and HR.

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