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NTT IT Helpdesk Engineer Interview Questions and Answers for Experienced

Updated 8 Oct 2023

NTT IT Helpdesk Engineer Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Basic Technical interview question regarding laptop and desktops
  • Q2. Why we use Ping command
  • Ans. 

    Ping command is used to test the reachability of a host on an IP network.

    • Ping command sends ICMP echo request packets to the target host

    • It waits for ICMP echo reply packets to confirm the host's availability

    • Ping command helps in troubleshooting network connectivity issues

    • It can also be used to measure round-trip time between the source and target host

  • Answered by AI
  • Q3. Difference between ipv4vand ipv6
  • Ans. 

    IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.

    • IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).

    • IPv4 supports around 4.3 billion unique addresses while IPv6 supports an astronomical number of unique addresses.

    • IPv4 has a header length of 20 bytes while IPv6 has a fixed header length of 40 by...

  • Answered by AI
  • Q4. Outlook file corrupted or not opening
Round 3 - HR 

(1 Question)

  • Q1. Salary and other elated

Skills evaluated in this interview

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. How to troubleshoot outlook issues?
  • Ans. 

    To troubleshoot Outlook issues, check for connectivity, repair the application, and recreate the profile.

    • Check internet connectivity and server status

    • Repair the Outlook application using the built-in repair tool

    • Recreate the Outlook profile

    • Disable add-ins and antivirus software temporarily

    • Check for any recent updates or changes made to the system

    • Clear the Outlook cache

    • Check for any conflicting software or applications

    • Co

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
  • Q3. Why do you want to join our NTT Data?

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't know what to say, just be yourself.

Interview Questionnaire 

1 Question

  • Q1. Questions on data structures

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is flexbox
  • Ans. 

    Flexbox is a CSS layout module that allows for flexible and responsive web design.

    • Flexbox allows for easy alignment and positioning of elements within a container.

    • It uses a set of properties to define the layout, such as display: flex and flex-direction.

    • Flexbox is particularly useful for creating responsive designs that adapt to different screen sizes.

    • It can also be used in combination with other CSS layout modules, su...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Flexbox is a layout model that allows elements to align and distribute space within a container. Using flexible widths and heights, elements can be aligned to fill a space or distribute space between elements, which makes it a great tool to use for responsive design systems.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic question on testing, selenium, java, sql, agile, topics from resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare with whatever written in resume

Interview Questionnaire 

1 Question

  • Q1. Networking

Interview Questionnaire 

4 Questions

  • Q1. Oops concept,
  • Q2. Heritance
  • Q3. Polyorphis
  • Q4. Thread

Interview Preparation Tips

Interview preparation tips for other job seekers - be cinfedent

Interview Questionnaire 

1 Question

  • Q1. Aptitude, coding

I applied via Campus Placement and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Related to final year project and basic programming.

Interview Preparation Tips

Interview preparation tips for other job seekers - I applied for pool campus drive before covid in feb 2019. The whole interview process have done in one day.

The first round was basic aptitude and essay writing the level of difficulty is average and this is also elimination round.

The second was pseudo coding round It has mcq based programing question like arrays, looping and some data structure question.

Depending on the score in coding round they split us into two groups infra and non infra. Infra for cloud and infrastructure related roles and non-infra for programming related role.

The third round was technical Hr. The level of the interview is average he asked basic questions in c and java like inheritance, Polymorphism, encapsulates etc.. and some final project related questions.

The last round was General Hr. He is very friendly and ask about some basic hr question. More importantly know something about the company before getting into this round.

I cleared the interview and got my LOI after 2 months.

Capgemini follows the pre joining course for fresher as ADAPT. It's very useful those are from non IT background.

Clearing ADAPT is not mandatory but you need to participate.

Due to pandemic I got the offer letter on Feb 2021 and now I have completed my training and looking for project.

I applied via Job Fair and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Whatever mentioned in resume.. be strong in those concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with basics, c basic algorithm

NTT Interview FAQs

How many rounds are there in NTT IT Helpdesk Engineer interview for experienced candidates?
NTT interview process for experienced candidates usually has 3 rounds. The most common rounds in the NTT interview process for experienced candidates are Resume Shortlist, Technical and HR.
What are the top questions asked in NTT IT Helpdesk Engineer interview for experienced candidates?

Some of the top questions asked at the NTT IT Helpdesk Engineer interview for experienced candidates -

  1. why we use Ping comm...read more
  2. difference between ipv4vand i...read more
  3. Basic Technical interview question regarding laptop and deskt...read more

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NTT IT Helpdesk Engineer Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
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NTT IT Helpdesk Engineer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

2.0

Skill development

4.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

1.0

Promotions

3.0

Work satisfaction

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