Nityo Infotech Interview Questions and Answers for Experienced

Q1. What details would you include in your introduction?
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Q2. What are the details regarding salary hikes?
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Oops concept, static class, sealed class, generic class, partial class, interface, delegates, extension methods, Indexer, Jagged array, reverse a string without using in-built function

Q1. SQL - Procedure optimization, Exception handling, Indexing, transaction,temp table, normalisation, CTE, views, triggers, joins, having vs where, db backup and restoration, SSIS, cursors
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Q1. Salary discussion and notice period
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Q1. What is service request
Ans. 
A service request is a formal request for assistance or information regarding IT services.
• Typically submitted by users to IT support teams.

• Examples include password resets, software installations, or access requests.

• Service requests are often tracked through a ticketing system.

• They differ from incidents, which are unplanned interruptions to services.
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Q2. What is incident
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An incident is an unplanned interruption or reduction in quality of an IT service.
• Incidents can include hardware failures, software bugs, or network outages.

• Example: A user cannot access their email due to a server issue.

• Incidents require timely resolution to minimize impact on business operations.

• They are typically logged and tracked in an IT service management system.
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Q3. What is SLA
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SLA, or Service Level Agreement, is a contract defining expected service standards between a service provider and a client.
• Defines specific metrics like response time and resolution time.

• Example: An SLA may state that critical issues must be resolved within 4 hours.

• Helps in setting clear expectations for both service providers and clients.

• Can include penalties for not meeting agreed-upon service levels.

• Example: A servi...read more
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Q4. What is ticketing tool
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A ticketing tool is software that helps manage and track service requests and incidents in IT support environments.
• Facilitates communication between users and support teams.

• Tracks the status of issues from creation to resolution.

• Examples include Jira Service Desk, Zendesk, and ServiceNow.

• Enables prioritization and categorization of tickets for efficient handling.

• Provides reporting and analytics to improve service deliv...read more
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Q1. What is different between service request and incident?
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Service requests are user-initiated tasks, while incidents are unplanned interruptions in service.
• Service Request: A user asks for a new software installation.

• Incident: A user reports that their email is not working.

• Service Request: Requesting access to a shared drive.

• Incident: A printer is malfunctioning and not printing documents.

• Service Requests are typically planned and can be scheduled, while Incidents require imm...read more
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Q2. What is the APIPA?
Ans. 
APIPA (Automatic Private IP Addressing) allows devices to self-assign IP addresses when DHCP fails.
• APIPA assigns IP addresses in the range 169.254.0.1 to 169.254.255.254.

• It is used when a device cannot obtain an IP address from a DHCP server.

• Devices using APIPA can communicate with each other on the same local network.

• Example: A laptop connects to a network without a DHCP server and assigns itself 169.254.1.2.
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Q1. Total experience
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Q1. Pending!!!!we will call you later
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Ask me about my domain

Q1. What is your CTC
Ans. 
My current CTC is $120,000 per year.
• My current CTC is $120,000 per year

• It includes base salary, bonuses, and benefits

• I am open to discussing salary expectations for this role
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Q2. What is your ECTC
Ans. 
My Expected Current Total Compensation (ECTC) is $120,000 per year.
• My ECTC includes my base salary, bonuses, and any other benefits or perks.

• I have researched industry standards for Senior Consultants in this region to determine a competitive ECTC.

• I am open to negotiation based on the total compensation package offered by the company.
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