NGK Spark Plugs Executive Interview Questions and Answers

PPAP submission is the final phase of APQP.

• PPAP submission is the final step in the APQP process.

• It involves submitting a Production Part Approval Process (PPAP) to the customer.

• PPAP includes documentation and samples that demonstrate the product meets customer requirements.

• PPAP submission is necessary before production can begin.

• PPAP submission is a critical step in ensuring product quality and customer satisfaction.

APQP consists of five phases, with PPAP being submitted in the fourth phase.

• APQP stands for Advanced Product Quality Planning.

• The five phases of APQP are: Planning and Program Definition, Product Design and Development, Process Design and Development, Product and Process Validation, and Launch, Feedback, Assessment, and Corrective Action.

• PPAP stands for Production Part Approval Process.

• PPAP is submitted in the fourth p...read more

To make a PPT, use a software like PowerPoint or Google Slides and follow a structure with clear and concise content.

• Choose a template or create your own design

• Add relevant and visually appealing images

• Use bullet points and short sentences

• Practice your presentation before presenting

• Include a conclusion and call to action

Process audit involves reviewing and evaluating a company's procedures and policies to ensure they are effective and efficient.

• Identify the process to be audited

• Define the audit objectives and scope

• Select the audit team and assign roles

• Gather and analyze data

• Identify areas for improvement

• Develop and implement corrective actions

• Monitor and follow up on corrective actions

• Document the audit findings and recommendations

When a customer complaint arises, I listen attentively, empathize with their concerns, investigate the issue, propose a solution, and follow up to ensure satisfaction.

• Listen attentively to the customer's complaint

• Empathize with their concerns and show understanding

• Investigate the issue by gathering relevant information

• Propose a solution or offer alternatives to address the complaint

• Follow up with the customer to ensure

Can you please clarify the question?

• I'm sorry, I don't understand what you're asking.

• Could you please rephrase the question?

• I need more information to answer that question.

Gauges and fixtures should be developed during the design phase of NPD to ensure quality and efficiency.

• Identify critical dimensions and tolerances early on

• Develop gauges and fixtures to measure and verify these dimensions

• Test and refine gauges and fixtures throughout the design process

• Ensure gauges and fixtures are compatible with manufacturing processes

• Finalize gauges and fixtures before production begins

Line balance refers to the equal distribution of work among different stations in a production line.

• Line balance ensures that each station in a production line has a similar workload.

• It helps in optimizing the efficiency and productivity of the production process.

• Line balancing techniques involve analyzing the tasks, cycle times, and capacities of each station to achieve optimal balance.

• An example of line balance is wh...read more

Lead time is the time it takes to complete a process from start to finish.

• Lead time includes all the steps involved in a process, from planning to delivery.

• It is an important metric for businesses to measure and improve efficiency.

• Lead time can vary depending on the complexity of the process and the resources available.

• For example, the lead time for manufacturing a car can be several months, while the lead time for del

Torque is decided based on the required force and the distance from the axis of rotation.

• Determine the required force for the task

• Calculate the distance from the axis of rotation

• Use the formula T = F x d to calculate torque

• Consider any external factors that may affect torque requirements

• Choose a motor or engine with sufficient torque output

Working with unions requires clear communication, respect, and a willingness to negotiate.

• Establish open lines of communication with union representatives

• Respect the collective bargaining agreement and union rules

• Negotiate in good faith to find mutually beneficial solutions

• Be prepared to compromise and find creative solutions

• Stay informed about labor laws and regulations

• Address any grievances or disputes promptly and f

Improving shopfloor requires optimizing processes, training employees, and utilizing technology.

• Analyze current processes and identify areas for improvement

• Invest in employee training and development

• Implement technology such as automation and data analytics

• Regularly review and adjust processes to ensure efficiency

• Encourage employee feedback and suggestions

• Maintain a clean and organized workspace

5S is a workplace organization method that uses a set of principles to create and maintain an organized, clean, and efficient work environment.

• Sort - separate necessary items from unnecessary ones

• Set in order - arrange necessary items in a logical manner

• Shine - clean the work area and equipment

• Standardize - establish procedures for maintaining the first three S's

• Sustain - ensure that the first four S's are followed con...read more