Nanhi Pari Foundation BPO job Interview Questions and Answers for Experienced

Basic maths, intrest and intrest, time management questions here

Discuss about some specific topics
And give topic important,and merits and demerits

Q1. Tell me about yourself.
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General knowledge

Q1. Tell about your self
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Q1. Tell me about yourself.
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Q2. About family background
Ans. We are three in my family myself my mom and elder brother ,my mom is a house maker
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Q3. Any experience in job
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Q4. What are your salary expectations
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Q5. What are your strength and weekness
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Q6. Why are you looking for change
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Q7. Where do you see yourself in 5yrs
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Q8. Why should we hear you
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Q9. About your friends in college
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Q10. About your college days
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Q11. Whats your skills knowledge
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Iam a fresher no assignments

Q1. Tell me about yourself.
Ans. 
I am a dedicated and experienced professional with a strong background in BPO operations.
• I have worked in the BPO industry for over 5 years, handling various roles and responsibilities.

• I have excellent communication and problem-solving skills, which are essential in a BPO environment.

• I am proficient in using different software and tools commonly used in BPO operations, such as CRM systems and call center software.

• I hav...read more
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Q2. About family background
Ans. We are three in my family myself my mom and elder brother ,my mom is a house maker
Answered Anonymously
Add your answer
Q3. Any experience in job
Ans. 
Yes, I have experience in a BPO job.
• I have worked as a customer service representative for a BPO company for 2 years.

• During my time in the BPO job, I handled customer inquiries, resolved complaints, and provided product information.

• I have experience in using CRM software and maintaining accurate records of customer interactions.

• I consistently met or exceeded the set targets for customer satisfaction and call resolution...read more
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Q4. What are your salary expectations
Ans. 
I expect a competitive salary based on my skills, experience, and the industry standards.
• Research the average salary range for similar positions in the industry

• Consider your skills, experience, and qualifications

• Be flexible and open to negotiation

• Avoid giving a specific number, instead mention your expectations are in line with industry standards
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Q5. What are your strength and weekness
Ans. 
My strength is my ability to communicate effectively and my weakness is my tendency to be a perfectionist.
• Strength: Effective communication skills

• Weakness: Perfectionism

• Strength: Ability to handle difficult customers

• Weakness: Difficulty in delegating tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience with slow processes
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Q6. Why are you looking for change
Ans. 
Seeking new opportunities for growth and career advancement.
• Looking for a challenging role that allows me to utilize my skills and experience

• Seeking a company with a positive work culture and opportunities for professional development

• Want to explore new industries and broaden my knowledge

• Desire for better work-life balance and flexibility

• Seeking higher compensation and benefits
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Q7. Where do you see yourself in 5yrs
Ans. 
In 5 years, I see myself in a leadership role within the BPO industry, utilizing my skills and experience to drive growth and success.
• I envision myself as a team leader, managing a group of talented individuals and guiding them towards achieving their goals.

• I plan to further develop my expertise in BPO operations and strategy, taking on more responsibilities and contributing to the company's overall success.

• I aim to be...read more
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Q8. Why should we hear you
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Q9. About your friends in college
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Q10. About your college days
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Q11. Whats your skills knowledge
Ans. 
I have strong skills and knowledge in BPO operations and processes.
• Proficient in handling customer inquiries and resolving issues

• Excellent communication and interpersonal skills

• Ability to multitask and work under pressure

• Familiarity with CRM software and data entry

• Experience in upselling and cross-selling products/services
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Iam a fresher no assignments

Q1. Tell me about yourself.
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Q2. Myself Peerzada Ubaid.I have completed my 10th and 12th through J&K board and completed my diploma in IT through ITI and I have also done computer applications.
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