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I was interviewed in Dec 2024.
My future goal is to enhance my customer support skills and contribute to the company's growth by providing excellent service.
I aim to improve my communication and problem-solving skills to better assist customers.
I plan to undergo training and workshops to stay updated with the latest customer service trends.
I aspire to take on leadership roles within the customer support team to drive efficiency and customer satisfac...
SaaS is a software distribution model where a third-party provider hosts applications and makes them available to customers over the internet.
SaaS allows users to access software applications via the internet without the need for installation or maintenance.
Customers typically pay a subscription fee to use the software on a pay-as-you-go basis.
Examples of SaaS include Salesforce, Microsoft Office 365, and Google Worksp
The previous round of interviews went well. I was able to showcase my skills and experience effectively.
I was able to confidently discuss my relevant experience and skills
I provided specific examples of how I have successfully handled customer support situations in the past
I received positive feedback from the interviewers on my communication and problem-solving abilities
I have 3 years of experience in customer support roles, including handling inquiries, resolving issues, and providing excellent service.
3 years of experience in customer support roles
Handled inquiries and resolved issues
Provided excellent customer service
One of my weaknesses is that I can be overly critical of my own work.
I tend to be a perfectionist and can spend too much time on a task to ensure it is flawless.
I sometimes struggle with delegating tasks to others because I want to make sure they are done correctly.
I am working on improving my time management skills to prioritize tasks more effectively.
Top trending discussions
posted on 17 Jun 2024
Group discussion with 10 other people
I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.
I applied via Naukri.com and was interviewed before Jan 2022. There were 4 interview rounds.
Online Assessment: Three sections conducted on AMCAT.
Aptitude: 16 questions.Technical: 14 questions.Coding: 2 questions.Variation of frequency sort I was happy to see this question but I couldn’t solve it completely because the platform AMCAT uses an old version of C++. Things like map, unordered_map, priority_queue, auto keyword, etc. don’t work here. Awesome explanationIt was a question to maximize something. I don’t remember it right now. Solved it using maxHeap. Surprisingly, priority_queue worked here :-).
Variation of frequency sort I was happy to see this question but I couldn’t solve it completely because the platform AMCAT uses an old version of C++. Things like map, unordered_map, priority_queue, auto keyword, etc. don’t work here. Awesome explanationIt was a question to maximize something. I don’t remember it right now. Solved it using maxHeap. Surprisingly, priority_queue worked here :-).
Aptitude: 16 questions.Technical: 14 questions.Coding: 2 questions.Variation of frequency sort I was happy to see this question but I couldn’t solve it completely because the platform AMCAT uses an old version of C++. Things like map, unordered_map, priority_queue, auto keyword, etc. don’t work here. Awesome explanationIt was a question to maximize something. I don’t remember it right now. Solved it using maxHeap. Surprisingly, priority_queue worked here
I was interviewed before Oct 2023.
Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the technology industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained relationships with key clients such as XYZ Company
Strong negotiation and communication skills
Proficient in CRM software and sales analytics
Optical fiber is a thin, flexible, transparent fiber that transmits light signals over long distances.
Made of glass or plastic
Used for high-speed data transmission
Less susceptible to interference compared to traditional copper wires
Commonly used in telecommunications and networking
Examples: fiber optic cables, fiber optic internet
Mbps stands for Megabits per second, a unit of data transfer rate.
Mbps is used to measure the speed of data transfer in a network.
For example, a download speed of 100 Mbps means 100 megabits of data can be transferred in one second.
Mbps is commonly used in internet connection speeds.
It is important for understanding the efficiency of data transmission.
My aim is to exceed sales targets, build strong relationships with clients, and continuously improve my sales skills.
Exceed sales targets by consistently meeting and exceeding quotas
Build strong relationships with clients by providing excellent customer service and understanding their needs
Continuously improve sales skills through training, learning from successful sales strategies, and seeking feedback from mentors
Set...
I have 5 years of experience in sales, including managing a team and exceeding sales targets consistently.
5 years of experience in sales
Managed a team
Consistently exceeded sales targets
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
based on 2 interviews
Interview experience
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