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Pagarbook Customer Service Associate Interview Questions and Answers

Updated 22 Jun 2021

Pagarbook Customer Service Associate Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. How to sale a product
  • Ans. 

    To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.

    • Identify the customer's pain points and how the product can solve them

    • Highlight the unique features and benefits of the product

    • Create a sense of urgency by offering limited-time discounts or emphasizing the product's popularity

    • Use persuasive language and active listening to build rapport with the customer

    • Offer exce...

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about your self
  • Q2. Tell me about insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events

    • There are different types of insurance such as health, life, auto, and home insurance

    • Premiums are paid to the insurance company in exchange for coverage

    • Insurance policies have terms and conditions that must be followed to receive benefits

    • Insurance comp...

  • Answered by AI
  • Q3. Types of insurance
  • Ans. 

    Types of insurance include life, health, auto, home, and travel insurance.

    • Life insurance provides financial protection to beneficiaries upon the insured's death.

    • Health insurance covers medical expenses and provides access to healthcare services.

    • Auto insurance protects against financial loss in case of accidents or theft involving a vehicle.

    • Home insurance provides coverage for damages or losses to a house and its conten...

  • Answered by AI
  • Q4. Life insurance benefits sections
  • Q5. Why should we hire you on higher package

Interview Preparation Tips

Interview preparation tips for other job seekers - It's completely online

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. I'm freelancer
  • Q2. Sir I help you plz I'm nerves
  • Q3. Learning skills and terend
  • Q4. Learning me and terend me
  • Q5. Learning me terend me customer service skills
  • Q6. Customer service skills learn me

Interview Preparation Tips

Interview preparation tips for other job seekers - No advice I'm new freelancer and I'm new jobe
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. 1)Introduction 2)Past experience 3)They will check your communication skil
Round 2 - Aptitude Test 

Versant test was conducted typing especially

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Talk about the given topic to present facts, opinions and conclusions and try to honest as much as possible.

Round 3 - One-on-one 

(1 Question)

  • Q1. Random questions about Previous jobs and Interpersonal skills
Round 4 - One-on-one 

(1 Question)

  • Q1. Questions related to work experience and few questions about reasoning and how my skills & experience will make difference in the current role.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be honest
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About kyc process,related act, str etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Lethargic interviewer dint feel good and she dint seem worth to the position she is in.

Senior Associate Interview Questions & Answers

Razorpay user image Swagatika Mohapatra

posted on 22 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. A brief discussion about the Resume
Round 2 - Assignment 

Written assignment on a topic

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Previous work experiences related questions
Round 3 - One-on-one 

(4 Questions)

  • Q1. Situation based question
  • Q2. How to handle work pressure in difficult scenarios
  • Ans. 

    To handle work pressure in difficult scenarios, it is important to prioritize tasks, communicate effectively, take breaks, and seek support when needed.

    • Prioritize tasks based on urgency and importance

    • Communicate with team members and supervisors about challenges and seek help if needed

    • Take short breaks to recharge and refocus

    • Seek support from colleagues, mentors, or mental health professionals if feeling overwhelmed

  • Answered by AI
  • Q3. How to prioritise work
  • Ans. 

    Prioritising work involves assessing deadlines, importance, and impact on overall goals.

    • Identify urgent tasks with tight deadlines

    • Consider the importance and impact of each task on overall goals

    • Delegate tasks that can be handled by others

    • Use tools like to-do lists or project management software to stay organized

    • Regularly reassess priorities as new tasks arise

  • Answered by AI
  • Q4. How to do upselling/cross selling
  • Ans. 

    Upselling/cross selling involves offering customers additional products or services to increase sales.

    • Understand customer needs and preferences

    • Recommend complementary products or services

    • Highlight the benefits of the additional offerings

    • Provide personalized recommendations based on customer purchase history

    • Offer bundle deals or discounts for purchasing multiple items

    • Train sales staff on effective upselling/cross sellin

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction Previous Sales Experience Passion about your projects
  • Ans. 

    I have extensive sales experience and a passion for delivering successful projects.

    • I have worked in sales for over 5 years, consistently exceeding targets and building strong relationships with clients.

    • I am highly motivated and enjoy the challenge of meeting and exceeding customer expectations.

    • I have a track record of successfully delivering projects on time and within budget, ensuring customer satisfaction.

    • I am passio...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction Previous Experience Sales Cycle Experience
  • Ans. 

    I have extensive experience in sales cycle management and have worked in various industries.

    • I have worked in sales for over 7 years, with experience in both B2B and B2C sales.

    • I have managed the entire sales cycle, from prospecting to closing deals.

    • I have experience in industries such as technology, healthcare, and finance.

    • I have consistently exceeded sales targets and have been recognized for my performance.

    • I am skille...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About yourself, About your last company, your role and responsibilities
Round 2 - Aptitude Test 

Mathematics , How to calculate percentage etc

Round 3 - One-on-one 

(1 Question)

  • Q1. About GST, how type of GST. What is accounting
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Pagarbook Customer Service Associate Salary
based on 6 salaries
₹2.8 L/yr - ₹4 L/yr
14% more than the average Customer Service Associate Salary in India
View more details

Pagarbook Customer Service Associate Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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