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mthree Product Support Analyst Interview Questions and Answers

Updated 11 Jan 2022

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Product Support Analyst Interview Questions

user image Anonymous

posted on 11 Jan 2022

I applied via campus placement at Shri Ramdeo Baba Kamla Nehru Engineering College, Nagpur and was interviewed before Jan 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your cool. b ready with you resume and especially with your projects..also if you have a great achievement even though mentioned on resume , slide it in the conversation with the inteviewer.

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed before Mar 2023.

2 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Aptitude, one question from Sql, 1 Min communication check
2

HR Round (1 Question)

  • Q1. Tell about your self 1 technical question

Customer Support Executive Interview Questions

Amazon user image Cheepurupalli Joshma

posted on 21 Sep 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Aug 2024.

2 Interview Rounds

1

Technical Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is customer support?
  • Q3. How do you handle an arguing customer?
  • Q4. How do you respond if you don't know the answer to a customers question?
  • Q5. What is customer satisfaction?what are the qualities of customer support executive?
2

HR Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is your strengths and weaknesses?
  • Q3. Why do you need a job?
  • Q4. Why should we hire you?
  • Q5. Why do you want to join in our organisation?
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Case Study Round

Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.

2

HR Round (5 Questions)

  • Q1. What is ir strength s
  • Q2. Tell me about ur life
  • Q3. What kind of role do u want
  • Q4. What is ur qualification
  • Q5. Are you intrested ratational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve ur skills
Communication skills
Convencing with customer
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Name & bio & education
  • Q2. Future goals & achievements.
2

Technical Round (2 Questions)

  • Q1. What is dhcp ?
  • Q2. How to boot a new laptop
3

Technical Round (2 Questions)

  • Q1. Networking question about class a - e
  • Q2. Tricky question about topology

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Which application you use to contact with user?
  • Q2. How to password reset in active directory?
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Aptitude Test Round

It was Easy to medium . overall good

2

Coding Test Round

It was Medium to tough level

3

One-on-one Round (2 Questions)

  • Q1. What is fifo lifo
  • Q2. Whole data structure concepts
4

HR Round (2 Questions)

  • Q1. What do you want to change in this country if you get a chance
  • Q2. I don't remember
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Oct 2024.

2 Interview Rounds

1

Aptitude Test Round

First Round was assessment test round, Which includes English + Cognitive questions

2

Technical Round (1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Communication round Round (1 Question)

  • Q1. Brief self introduction
2

Technical Round (1 Question)

  • Q1. For fresher, How do you troubleshoot when user is getting a blue screen error?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Previous experience related
2

One-on-one Round (2 Questions)

  • Q1. Previous experience related
  • Q2. About yourself and previous work related

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