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MocDoc Application Support Engineer 1 Interview Questions and Answers

Updated 17 Aug 2024

MocDoc Application Support Engineer 1 Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Group Discussion 

Self introduction and that's it nothing else

Round 2 - HR 

(2 Questions)

  • Q1. Hr explained job roles?
  • Ans. 

    HR explains the job roles and responsibilities to the candidate.

    • HR will provide a detailed overview of the specific tasks and duties associated with the position

    • They will explain the expectations for performance and success in the role

    • HR may discuss career growth opportunities within the company

    • They could also outline the company culture and values that are important for the role

  • Answered by AI
  • Q2. About internship details?

Interview questions from similar companies

I appeared for an interview before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. Questions on Network Server, Domains and IP addresses
  • Q2. Generic question about my past working experience and Who Am I and Why Should I be part off the Organization.

Interview Preparation Tips

Round: Technical Interview
Experience: The interviewer tried to have an overview of my understanding about different segment and the overall knowledge that I have acquired from my past experience working in HCL as a Service Desk Analyst.
Tips: Always be crisp, specific and close ended to the question rather than stretching it, as then it might lead to fall in your own Open ended trap leading to more in depth question being probed by the Person interviewing and taking you way closer to Rejection

Round: HR Interview
Experience: The interviewer asked left and right of the recent happening and the inner growth as a Person in Me from my last working experience. The negative that i tend to still hold and what has been done to overcome it.
Tips: Believe in Yourself of what you are and what you can be to yourslef and for the Organization will mark you separate from the rest of the crowd. As more than right and impressive answers they look for how you are able to Express the actual You.

Skills: Interpersonal skills, Social Skills, Team Working Ability

Interview Questionnaire 

10 Questions

  • Q1. Difference between #define and const
  • Ans. 

    Difference between #define and const

    • Both are used to define constants

    • #define is a preprocessor directive and replaces all occurrences of the defined identifier with the given value

    • const is a keyword and creates a read-only variable

    • const is type-safe and has better scope control than #define

    • Example: #define PI 3.14 vs const float PI = 3.14;

    • Example: #define MAX(a,b) ((a)>(b)?(a):(b)) vs const int MAX = (a)>(b)?(a):(b);

  • Answered by AI
  • Q2. OSI layers and their functions
  • Ans. 

    OSI layers are a conceptual model that describes the communication functions of a network.

    • Layer 1 (Physical): Transmits raw data bits over a physical medium

    • Layer 2 (Data Link): Provides error-free transfer of data frames between nodes

    • Layer 3 (Network): Routes data packets between networks

    • Layer 4 (Transport): Provides reliable data transfer between end systems

    • Layer 5 (Session): Establishes, manages, and terminates sessi...

  • Answered by AI
  • Q3. Explain structure to a layman
  • Ans. 

    Structure refers to the arrangement or organization of something.

    • Structure is the way something is put together or organized.

    • It can refer to physical objects, such as buildings or bridges, or abstract concepts, such as language or music.

    • Examples of structures include the skeletal structure of a human body, the organizational structure of a company, and the grammatical structure of a sentence.

  • Answered by AI
  • Q4. Write code for creating a node in linked list
  • Ans. 

    Code for creating a node in linked list

    • Create a struct for the node with data and pointer to next node

    • Allocate memory for the node using malloc()

    • Assign data to the node

    • Assign the next pointer to NULL or the next node in the list

  • Answered by AI
  • Q5. What is the use of encoder and decoder?
  • Ans. 

    Encoders and decoders are used to convert data from one format to another.

    • Encoders convert analog signals to digital signals.

    • Decoders convert digital signals to analog signals.

    • Encoders are used in devices like cameras, sensors, and audio equipment.

    • Decoders are used in devices like televisions, radios, and DVD players.

  • Answered by AI
  • Q6. Explain one cryptographic technique
  • Ans. 

    One cryptographic technique is RSA, which uses public and private keys to encrypt and decrypt data.

    • RSA stands for Rivest-Shamir-Adleman, named after its creators.

    • It is a widely used asymmetric encryption algorithm.

    • RSA uses a public key to encrypt data and a private key to decrypt it.

    • The security of RSA is based on the difficulty of factoring large prime numbers.

    • RSA is used in various applications such as secure communi

  • Answered by AI
  • Q7. What is the use of public and private key?
  • Q8. What are the steps which you will follow if a customer calls and tell you that he is not able to do any editing in Microsoft word?
  • Q9. What are the properties of a B-Tree?
  • Ans. 

    B-Tree is a self-balancing tree data structure with multiple child nodes and is used for efficient disk access.

    • B-Tree has a root node, internal nodes, and leaf nodes.

    • Each node can have multiple child nodes.

    • The number of child nodes is fixed for a given B-Tree.

    • B-Tree is self-balancing, which means that the height of the tree is minimized.

    • B-Tree is used for efficient disk access as it reduces the number of disk accesses ...

  • Answered by AI
  • Q10. What would you do coming to Microsoft?
  • Ans. 

    I would bring my technical expertise and passion for problem-solving to contribute to Microsoft's mission of empowering people and organizations.

    • I would familiarize myself with Microsoft's products and services to better assist customers

    • I would actively seek out opportunities to learn and improve my skills

    • I would collaborate with my team and other departments to provide the best support possible

    • I would prioritize custo...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: This round had quantities, verbal, logical reasoning, and technical. This was hosted by a third party known as co-cubes (not sure if it’s always them). In technical round, questions where mostly on C++ and some questions on OS and networks. This was pretty easy if you are good at C++.
Duration: 90 minutes

Round: Group Discussion
Experience: This was a pretty interesting round.They gave us a very big scenario and time was given to go through it.The only problem was it was a bit difficult to get the context at a single glance but you will get it if you go through it properly the second time. If you are a good speaker it is a cake walk. You just need to focus on the content and speak on the context in which you are told to (it will be mentioned in the paper, you will have to talk on that).

Round: Technical Interview
Experience: All you need in this round is CONFIDENCE and thorough knowledge on your technical skills.

A puzzle was also asked: There are three baskets sitting next to each other. Under the first basket is a sign that says Apples. Under the second basket is a sign that says Oranges, and under the third basket is a sign that says Apples and Oranges. Each basket is incorrectly labeled. One basket contains all apples, one all oranges, and one a combination of apples and oranges. You are allowed to pick one fruit from one basket and label them correctly. (Ans : Pick it from the basket which is labeled wrongly as Apple and Oranges, you will be able to label it properly)

Skills:
College Name: N/A

Skills evaluated in this interview

I applied via Referral and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Overview about outlook product issues.Questions related to Active. Directory and microsoft exchange.Basic troubleshooting techniques.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with all the products like O365 ,VPN

Interview Questionnaire 

1 Question

  • Q1. Projects im college

Interview Preparation Tips

Interview preparation tips for other job seekers - confidence is the key,be well prepared
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

One topic was given and candidate has to speak on it... This is to check communication skills basically

Round 3 - Technical 

(1 Question)

  • Q1. 1.Blue screen of death 2. Difference between ipv4 and ipv6 3. Mac address 4. Ip address 5. Virtualisation 6. What do you understand by cookies on website
  • Ans. 

    Technical support interview questions on Blue screen of death, IPv4 vs IPv6, MAC address, IP address, virtualisation, and cookies on websites.

    • Blue screen of death is an error screen displayed on Windows operating systems when a system error occurs.

    • IPv4 and IPv6 are both internet protocol versions used to identify devices on a network, but IPv6 has a larger address space and better security features.

    • MAC address is a uni...

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Couldn't get through second round... So not given 3 Rd round

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your technical skills very well... This only will sail you through interview
.. good luck

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident dress properly don't laugh tell everything about you
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. On CX sales process

Interview Questionnaire 

3 Questions

  • Q1. Round 1 - English comprehension and Writing an email to a customer/client regarding the due of your project.
  • Q2. Round 2 - HR Round technical - Asked to give a demo on Zoho books product
  • Q3. Round 3 - HR Interview

MocDoc Interview FAQs

How many rounds are there in MocDoc Application Support Engineer 1 interview?
MocDoc interview process usually has 2 rounds. The most common rounds in the MocDoc interview process are Group Discussion and HR.

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MocDoc Application Support Engineer 1 Interview Process

based on 1 interview

Interview experience

3
  
Average
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