10+ UCrest Berhad Interview Questions and Answers

Identifying a new vendor involves conducting research, evaluating their products/services, checking references, and negotiating terms.

• Conduct thorough research on potential vendors

• Evaluate the quality of their products/services

• Check references and reviews from other clients

• Negotiate terms and pricing to ensure a mutually beneficial agreement

Yes, I am proficient in advanced Excel including pivot tables, VLOOKUP, and macros.

• Proficient in creating and manipulating pivot tables for data analysis

• Skilled in using VLOOKUP and other advanced functions for data manipulation

• Experience in automating tasks using macros to improve efficiency

• Familiar with data visualization techniques using charts and graphs

I procure a variety of materials including office supplies, equipment, technology, and services.

• Office supplies such as paper, pens, and folders

• Equipment like computers, printers, and furniture

• Technology such as software licenses and hardware components

• Services like maintenance contracts and consulting agreements

Procure to Pay process involves the steps from requisitioning goods/services to making payment to suppliers.

• 1. Requisition: Identify the need for goods/services.

• 2. Vendor selection: Choose a supplier based on criteria like price, quality, and delivery time.

• 3. Purchase order: Create a formal document outlining the details of the purchase.

• 4. Goods receipt: Receive and inspect the goods/services.

• 5. Invoice verification: Match the invoice with the purchase order and goods receipt...read more

GRN Day Book Detail is a record of all goods received into the store on a particular day.

• GRN stands for Goods Received Note

• It includes details such as supplier name, item description, quantity received, and date

• Helps in tracking incoming inventory and verifying against purchase orders

Handling client escalations with past experience

• Listen to the client's concerns and empathize with their situation

• Acknowledge the issue and take ownership of finding a resolution

• Communicate clearly and regularly with the client to provide updates on the progress

• Offer solutions or alternatives to address the client's concerns

• Follow up after the issue is resolved to ensure client satisfaction

Stores function involves managing inventory, organizing storage spaces, tracking stock levels, and ensuring timely supply of materials.

• Inventory management

• Organizing storage spaces

• Tracking stock levels

• Ensuring timely supply of materials

Ethics of purchasing professional involves making decisions based on moral principles and values.

• Always prioritize honesty and transparency in all purchasing transactions

• Avoid conflicts of interest and ensure fair and equal treatment of all suppliers

• Adhere to company policies and legal regulations regarding purchasing practices

• Consider the environmental and social impact of purchasing decisions

• Seek approval from appropriate authorities for high-value or sensitive purchases

Procurement process involves acquiring goods or services from external sources.

• Identify needs and requirements

• Research potential suppliers

• Request for proposals or quotes

• Evaluate proposals and select supplier

• Negotiate terms and finalize contract

• Monitor supplier performance

I am very comfortable in the service industry and have extensive experience in customer service roles.

• I have worked in various customer-facing roles such as retail, hospitality, and call centers.

• I excel in resolving customer complaints and providing exceptional service.

• I am adept at multitasking and handling high-pressure situations in a fast-paced environment.

• I have received positive feedback from customers and colleagues for my professionalism and communication skills.

Thread in Java is a lightweight sub-process that allows concurrent execution within a single process.

• Threads allow multiple tasks to be executed concurrently in a Java program.

• Threads share the same memory space and resources within a process.

• Java provides built-in support for creating and managing threads using the Thread class or implementing the Runnable interface.

• Example: Creating a new thread - Thread myThread = new Thread(); myThread.start();