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MFX Infotech - A Quess Company Desktop Support and Help Desk Engineer Interview Questions and Answers
6 Interview questions
Steps to troubleshoot a computer that won't turn on
Check power source and connections
Check power button and cables
Check for any signs of damage or overheating
Try a different power outlet or power supply
Check BIOS settings and hardware components
Consult manufacturer's troubleshooting guide or seek professional help
There are 3 types of IP addresses: IPv4, IPv6, and MAC. IPv4 has 4 classes: A, B, C, and D.
IPv4: 4 classes - A (1.0.0.0 to 126.0.0.0), B (128.0.0.0 to 191.255.0.0), C (192.0.1.0 to 223.255.255.0), D (224.0.0.0 to 239.255.255.255)
IPv6: 8 groups of 4 hexadecimal digits separated by colons (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)
MAC: 6 groups of 2 hexadecimal digits separated by colons (e.g. 00:1B:44:11:3A:B7)
PST is a file format used by Microsoft Outlook to store email messages, contacts, calendar events, and other data.
PST stands for Personal Storage Table.
It is used to store data locally on a computer.
PST files can be imported and exported to transfer data between different computers or email clients.
Outlook has a size limit for PST files, which can cause issues if exceeded.
PST files can be password protected for se...
LAN, WAN, and MAN are types of computer networks that differ in their geographical coverage and connectivity.
LAN (Local Area Network) is a network that covers a small geographical area, such as a home, office, or building.
WAN (Wide Area Network) is a network that covers a large geographical area, such as a city, country, or even the world.
MAN (Metropolitan Area Network) is a network that covers a larger geographic...
The network layer is responsible for routing and forwarding data packets between different networks.
It is the third layer of the OSI model
It provides logical addressing and routing services
It determines the best path for data to travel between networks
Examples of network layer protocols include IP and ICMP
OSI (Open Systems Interconnection) model has 7 layers.
Physical layer
Data link layer
Network layer
Transport layer
Session layer
Presentation layer
Application layer
MFX Infotech - A Quess Company Desktop Support and Help Desk Engineer Interview Experiences
1 interview found
Desktop Support and Help Desk Engineer Interview Questions & Answers
Anonymous
posted on 19 Jul 2021
Interview Questionnaire
6 Questions
- Q1. Types of osi layers
- Ans.
OSI (Open Systems Interconnection) model has 7 layers.
Physical layer
Data link layer
Network layer
Transport layer
Session layer
Presentation layer
Application layer
- Q2. What is pst in outlook
- Ans.
PST is a file format used by Microsoft Outlook to store email messages, contacts, calendar events, and other data.
PST stands for Personal Storage Table.
It is used to store data locally on a computer.
PST files can be imported and exported to transfer data between different computers or email clients.
Outlook has a size limit for PST files, which can cause issues if exceeded.
PST files can be password protected for securit...
- Q3. What is network layer do
- Ans.
The network layer is responsible for routing and forwarding data packets between different networks.
It is the third layer of the OSI model
It provides logical addressing and routing services
It determines the best path for data to travel between networks
Examples of network layer protocols include IP and ICMP
- Q4. Types of ip address and there classes with there range
- Ans.
There are 3 types of IP addresses: IPv4, IPv6, and MAC. IPv4 has 4 classes: A, B, C, and D.
IPv4: 4 classes - A (1.0.0.0 to 126.0.0.0), B (128.0.0.0 to 191.255.0.0), C (192.0.1.0 to 223.255.255.0), D (224.0.0.0 to 239.255.255.255)
IPv6: 8 groups of 4 hexadecimal digits separated by colons (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)
MAC: 6 groups of 2 hexadecimal digits separated by colons (e.g. 00:1B:44:11:3A:B7)
- Q5. Diff lan wan man
- Ans.
LAN, WAN, and MAN are types of computer networks that differ in their geographical coverage and connectivity.
LAN (Local Area Network) is a network that covers a small geographical area, such as a home, office, or building.
WAN (Wide Area Network) is a network that covers a large geographical area, such as a city, country, or even the world.
MAN (Metropolitan Area Network) is a network that covers a larger geographical ar...
- Q6. If computer not turning on plz explain the Steps of troubleshooting
- Ans.
Steps to troubleshoot a computer that won't turn on
Check power source and connections
Check power button and cables
Check for any signs of damage or overheating
Try a different power outlet or power supply
Check BIOS settings and hardware components
Consult manufacturer's troubleshooting guide or seek professional help
Skills evaluated in this interview
Top trending discussions
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Desktop Support and Help Desk Engineer Interview Questions & Answers
Wipro
sameer kulkarni
posted on 4 Oct 2020
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About myself, projects I worked on.
Interview Preparation Tips
As I beleive I was not selected as I was from mechanical branch.
I think everyone should get equal opportunity.
Desktop Support and Help Desk Engineer Interview Questions & Answers
Wipro
Anonymous
posted on 27 Apr 2021
Interview Questionnaire
2 Questions
- Q1. Trablsooting
- Q2. Repiring
Desktop Support and Help Desk Engineer Interview Questions & Answers
Wipro
Anonymous
posted on 19 Jul 2021
Interview Questionnaire
3 Questions
- Q1. Fiirst of all they asked me about your self and about your qualification and what is yourexperience in desktop support
- Q2. He asked me how many experience in desktop and also he told me how do you bacup in outlook
- Q3. He told me, waht are the requirments for making a desktop, and 2 thing , how will you configure outloook, and also he told how to ad a domain
I applied via Company Website and was interviewed in Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. After 5 year in which position you will be
- Ans.
In five years, I envision myself as a senior analyst, leading projects and mentoring junior team members while driving impactful data-driven decisions.
I aim to develop expertise in advanced analytics tools, such as Python and R, to enhance data modeling capabilities.
I plan to take on leadership roles in projects, guiding teams to deliver actionable insights that align with business goals.
I aspire to mentor junior analy...
Interview Preparation Tips
You have basic knowledge of your qualifications
Interview Questionnaire
1 Question
- Q1. Bmide, Rac, itk, migration.
Interview Questionnaire
1 Question
- Q1. In 5 programs without effecting one by one how can you debug a particular program and how can you know tha program is calling in debug
- Ans.
To debug a particular program without affecting others, use breakpoints and step through the code.
Set a breakpoint in the program you want to debug
Step through the code using a debugger to identify the issue
Use logging statements to track the flow of the program
Check the call stack to see which functions are being called
Use conditional breakpoints to stop the program at specific points
Skills evaluated in this interview
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
HR told about the company on the first day, how it works, told the rules, showed the management and a lot
Interview Preparation Tips
- Safery
- Environment
- Cleaning
I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.
(1 Question)
- Q1. It would be a short listing process to check if you fit the role
(1 Question)
- Q1. Questions would be based on the LP’s
(1 Question)
- Q1. Leadership principles
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. What are the differences between C and C++?
- Q2. Explain the scenarios where If and Switch Case statements are used.
- Ans.
If and Switch Case statements are used for conditional branching in programming.
If statements are used for simple conditional branching.
Switch Case statements are used for multiple conditional branching.
If statements are more flexible than Switch Case statements.
Switch Case statements are more efficient than If statements for large number of conditions.
If statements can be nested, but Switch Case statements cannot.
Exam...
- Q3. Do you think algorithms and pseudocodes still play a role in the world of IT Services?
- Ans.
Yes, algorithms and pseudocodes are still important in IT Services.
Algorithms are used in various fields of IT such as machine learning, data analysis, and cryptography.
Pseudocodes are used to plan and design algorithms before coding them.
Understanding algorithms and pseudocodes is essential for software engineers to write efficient and optimized code.
Examples of algorithms include sorting algorithms, search algorithms...
- Q4. Are you comfortable using Command Line Interfaces (CLIs) or Integrated Development Environments (IDEs) as part of your daily tasks?
- Ans.
Yes, I am comfortable using both CLIs and IDEs for my daily tasks.
I have experience using various CLIs such as Git Bash, Windows Command Prompt, and Terminal on macOS.
I am proficient in using IDEs such as Visual Studio Code, Eclipse, and IntelliJ IDEA.
I understand the benefits and drawbacks of both CLIs and IDEs and can choose the appropriate tool for the task at hand.
- Q5. Are you okay to learn front end and back end technologies to ensure you are a complete developer in the longer run? Would you be able to learn the concepts if a timeline is given?? If yes, explain your lea...
Interview Preparation Tips
Skills evaluated in this interview
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