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Medusind Solutions Customer Service Executive Interview Questions and Answers

Updated 27 Aug 2024

Medusind Solutions Customer Service Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

    • Proven track record of exceeding customer satisfaction goals

    • Example: Successfully handled a high volume of customer inquiries during peak holiday s

  • Answered by AI
  • Q2. Tell me something about mumbai
  • Ans. 

    Mumbai is a bustling city in India known for its vibrant culture, Bollywood film industry, and delicious street food.

    • Mumbai is the financial capital of India

    • It is home to Bollywood, the largest film industry in the world

    • The city is known for its diverse cuisine, including popular street food like vada pav and pav bhaji

    • Mumbai is also famous for its historical landmarks like the Gateway of India and Elephanta Caves

  • Answered by AI

I applied via Walk-in and was interviewed in Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Ask short cut keys and general computer knowledge

Round 3 - HR 

(1 Question)

  • Q1. Salary expectation ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company for fresher. Us based company.

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Interview Questionnaire 

2 Questions

  • Q1. Be prepared about yourself
  • Q2. Explain about your previous office experience
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What does privacy mean to you?
  • Q2. Would you rather manage or be managed?
Round 2 - HR 

(2 Questions)

  • Q1. Explain "code of conduct".
  • Ans. 

    Code of conduct is a set of rules and guidelines that outline the ethical and professional behavior expected from individuals in a particular organization or profession.

    • Code of conduct sets standards for behavior and interactions within an organization.

    • It outlines expectations for ethical decision-making and professionalism.

    • Violation of the code of conduct can result in disciplinary action.

    • Examples include rules on con

  • Answered by AI
  • Q2. What is something you are proud of?

Interview Preparation Tips

Interview preparation tips for other job seekers - I responded to an online post for a customer service position. When i heard back, I was given info to reach out to the hiring manager on the Signal platform for an interview. I did that and was given a set of questions which I answered immediately. The conversation was left hanging. The next day, I received a 2nd set of questions which I waited to answer and submitted on the 3rd day. Upon doing so, I was hired on the spot and told someone would be contacting me via email to start the onboarding process. Upon review of the company's website, the "way we hire" followed a different process and started with a resume submission which i was never even asked for. Im still not certain if I really interviewed with Luxoft or someone posing as the company. My advice is to do research and know there are potential scammers out there that may be posing as Luxoft. I will update this as my experience unfolds.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was quite moderate level.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Goals about what am going to do in future

Interview Questionnaire 

2 Questions

  • Q1. Be prepared about yourself
  • Q2. Explain about your previous office experience

Medusind Solutions Interview FAQs

How many rounds are there in Medusind Solutions Customer Service Executive interview?
Medusind Solutions interview process usually has 2 rounds. The most common rounds in the Medusind Solutions interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Medusind Solutions Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Medusind Solutions. The most common topics and skills that interviewers at Medusind Solutions expect are Customer Service, International Voice Process, AR Calling, Advanced Excel and Android.

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People are getting interviews through

based on 1 Medusind Solutions interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Medusind Solutions Customer Service Executive Salary
based on 133 salaries
₹1.1 L/yr - ₹4.4 L/yr
12% less than the average Customer Service Executive Salary in India
View more details

Medusind Solutions Customer Service Executive Reviews and Ratings

based on 30 reviews

4.2/5

Rating in categories

3.9

Skill development

4.1

Work-Life balance

3.7

Salary & Benefits

4.0

Job Security

4.1

Company culture

3.7

Promotions/Appraisal

4.0

Work Satisfaction

Explore 30 Reviews and Ratings
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