MasterCard Risk Analyst Interview Questions, Process, and Tips

Different ways of CRM include operational, analytical, and collaborative CRM.

• Operational CRM focuses on automating and improving customer-facing processes such as sales, marketing, and customer service.

• Analytical CRM uses data analysis to gain insights into customer behavior and preferences, allowing for more targeted marketing and personalized experiences.

• Collaborative CRM involves integrating customer data across dif...read more

Financial statements include balance sheet, income statement, and cash flow statement. Analysis involves ratio analysis and trend analysis.

• Balance sheet shows assets, liabilities, and equity at a specific point in time

• Income statement shows revenue, expenses, and profit/loss over a period of time

• Cash flow statement shows cash inflows and outflows over a period of time

• Ratio analysis involves comparing financial ratios t...read more

Cross border analysis of statements involves examining financial statements of companies operating in different countries.

• It helps identify potential risks and opportunities for investment

• It involves analyzing financial statements of companies operating in different countries

• Factors such as currency exchange rates, political stability, and regulatory environment are taken into consideration

• Example: Analyzing the financ...read more

Financial analysis methods include ratio analysis, trend analysis, and cash flow analysis.

• Ratio analysis involves comparing financial ratios to industry benchmarks or historical data.

• Trend analysis looks at changes in financial data over time to identify patterns and potential future outcomes.

• Cash flow analysis examines the inflows and outflows of cash to determine a company's liquidity and ability to meet financial ob