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MARG ERP Customer Support Executive Interview Questions and Answers

Updated 12 Aug 2024

MARG ERP Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced customer support executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer support roles

    • Strong communication and problem-solving skills

    • Ability to handle high-pressure situations and difficult customers

    • Proficient in using CRM systems and ticketing platforms

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. I give the self introduction.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join our company?
  • Ans. 

    I am impressed by your company's reputation for excellent customer service and innovative solutions.

    • I have heard great things about your company's commitment to customer satisfaction

    • I am excited about the opportunity to work with a team that values creativity and problem-solving

    • Your company's focus on innovation and growth aligns with my career goals

  • Answered by AI
  • Q2. I tell them the reason.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Ind AS knowledge, CARO
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is auditing and assurance
  • Ans. 

    Auditing and assurance are processes that ensure the accuracy and reliability of financial information.

    • Auditing involves examining financial records and statements to ensure they are accurate and comply with accounting standards.

    • Assurance involves providing an independent opinion on the accuracy and reliability of financial information.

    • Both auditing and assurance are important for maintaining the integrity of financial...

  • Answered by AI
  • Q2. What is performance materiality
  • Ans. 

    Performance materiality is the amount set by the auditor at less than materiality for the financial statements as a whole.

    • It is the amount set by the auditor for the financial statements as a whole

    • It is set at less than materiality

    • It is used to reduce the risk of material misstatement

    • It is used to determine the nature, timing, and extent of audit procedures

    • Example: If materiality is $100,000, performance materiality ma

  • Answered by AI
  • Q3. What are the important areas you will audit for a banking industry
  • Ans. 

    Important areas to audit in banking industry

    • Compliance with regulatory requirements

    • Risk management practices

    • Internal controls and governance

    • Financial reporting accuracy

    • Cybersecurity measures

    • Customer data protection

    • Anti-money laundering measures

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always make sure that you prepare for the post in which you are applying for the job. Make sure that you answer the questions in more simpler way, don't make it to too complicated for the interviewer to understand your answer
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

There were some financials questions and some of the logical questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Regarding accounts and excel

Round 2 - Technical 

(1 Question)

  • Q1. Accounting concepts and derivatives concept

Interview Preparation Tips

Interview preparation tips for other job seekers - It is quite easy but make sure to revise the accounting concepts.

I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Process related
  • Q2. Communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Company only situated in Jaipur
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1.About previous company experience.
  • Q2. 2.Need to be flexible for workhour...can you cooperate

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for whatever you have mentioned on your CV.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Regarding accounts and excel

Round 2 - Technical 

(1 Question)

  • Q1. Accounting concepts and derivatives concept

Interview Preparation Tips

Interview preparation tips for other job seekers - It is quite easy but make sure to revise the accounting concepts.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About Yourself, Education, Family and Topics on anything
Round 2 - Behavioral 

(1 Question)

  • Q1. Same as HR round

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview session is easy.

I applied via Naukri.com and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Assignment 

.

Round 2 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. Tell me about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. Question related to Job profile , experience.
Round 4 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. What are your strengths and weaknesses?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for questions basis job profile.

MARG ERP Interview FAQs

How many rounds are there in MARG ERP Customer Support Executive interview?
MARG ERP interview process usually has 2 rounds. The most common rounds in the MARG ERP interview process are HR and One-on-one Round.
How to prepare for MARG ERP Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at MARG ERP. The most common topics and skills that interviewers at MARG ERP expect are bpo, customer care, customer support, inbound and CRM.

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MARG ERP Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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MARG ERP Customer Support Executive Salary
based on 6 salaries
₹2 L/yr - ₹3.2 L/yr
15% less than the average Customer Support Executive Salary in India
View more details

MARG ERP Customer Support Executive Reviews and Ratings

based on 1 review

5.0/5

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5.0

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5.0

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5.0

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5.0

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5.0

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5.0

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