Marc Enterprises QA QC Engineer Interview Questions, Process, and Tips

Plating standard refers to the specific requirements and guidelines for the plating process used in manufacturing.

• Plating standard can vary depending on the industry and specific application

• Common plating standards include ASTM B633 for zinc plating and ASTM B700 for electroless nickel plating

• Plating standards ensure consistency, quality, and durability of the plated surface

Key Performance Indicators (KPIs) in our department include defect rate, on-time delivery, and customer satisfaction.

• Defect rate is measured by the number of defects found in products during quality inspections.

• On-time delivery is measured by the percentage of products delivered to customers on or before the scheduled delivery date.

• Customer satisfaction is measured through surveys and feedback from customers regarding

Quality management system is a framework that helps organizations ensure that their products and services meet customer requirements.

• QMS includes processes, procedures, and resources for implementing quality management.

• It focuses on meeting customer expectations and continuously improving processes.

• Examples of QMS include ISO 9001 certification and Six Sigma methodology.

Lean manufacturing is a systematic method for eliminating waste within a manufacturing process to improve efficiency and quality.

• Focuses on continuous improvement

• Eliminates waste in all forms (time, resources, etc.)

• Involves all employees in the process

• Uses tools like 5S, Kanban, and value stream mapping

• Aims to deliver maximum value to the customer with minimum waste

The 7 quality pillars are key principles that guide quality management in an organization.

• Customer focus - meeting customer needs and expectations

• Leadership - establishing unity of purpose and direction

• Engagement of people - involving and empowering employees

• Process approach - managing activities as processes

• Improvement - continually improving processes and products

• Evidence-based decision making - using data and inform...read more