Hotel Suprabha Interview Questions and Answers

Yes, I have experience working with ServiceNow for managing IT support tickets.

• Managed and resolved IT support tickets using ServiceNow

• Assigned tickets to appropriate IT technicians based on priority and expertise

• Monitored ticket statuses and ensured timely resolution

• Generated reports on ticket trends and resolutions for analysis

SharePoint is a web-based collaborative platform used for document management, content management, and workflow automation in organizations.

• SharePoint allows users to create, manage, and share information and documents in a secure way

• It helps in improving collaboration and communication within teams

• SharePoint can be used for creating intranet portals, document libraries, and project management sites

• It integrates with Microsoft Office applications like Word, Excel, and Outlook...read more

DNS is a system that translates domain names to IP addresses, while DHCP is a protocol that assigns IP addresses to devices on a network.

• DNS stands for Domain Name System and is used to translate domain names into IP addresses.

• DHCP stands for Dynamic Host Configuration Protocol and is used to assign IP addresses to devices on a network.

• DNS is like a phone book that maps domain names to IP addresses, while DHCP is like a post office that assigns addresses to devices.

• DNS is ess...read more

We use a combination of antivirus software in our organization to ensure comprehensive protection.

• We primarily use Symantec Endpoint Protection for our antivirus needs

• In addition, we also utilize Malwarebytes for additional security measures

• Regular updates and scans are conducted to ensure all systems are protected

A distribution list is a group of email addresses that can be used to send messages to multiple recipients at once.

• Distribution lists are commonly used in email clients to easily send messages to a group of people.

• They can be created and managed by users or administrators.

• Examples of distribution lists include 'sales-team@example.com' or 'all-employees@example.com'.

BIOS stands for Basic Input/Output System. It is a firmware used to perform hardware initialization during the booting process.

• BIOS is a firmware that is stored on a chip on the computer's motherboard.

• It is responsible for initializing and testing hardware components during the boot process.

• BIOS provides the basic instructions for the operating system to communicate with hardware components.

• Users can access BIOS settings by pressing a specific key during the boot process, suc...read more