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Luxury Fix Customer Manager Interview Questions and Answers
Luxury Fix Customer Manager Interview Experiences
1 interview found
Selected
I applied via Apna Jobs and was interviewed before Apr 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Whats your experience., and why do you wish to join us
- Q2. What was the reason for leaving previous company
- Q3. How much do you expect
- Q4. How many members in the family and their background
- Q5. Are you ok to be on 6 month probation period
Interview Preparation Tips
- General knowledge about cars
- Customer serviceethic
Interview questions from similar companies
Sravani Burada
Selected
I applied via Company Website and was interviewed in Nov 2023. There were 5 interview rounds.
If they conduct the assignment if we qualify the next round
They give one topic and we can explain that
(3 Questions)
- Q1. Do you have any technical certification that make you qualified for this job ?
- Q2. Can you explain the most rewarding project you have worked on so far ?
- Q3. What steps do you take to ensure accurate estimates for a project?
- Ans.
To ensure accurate estimates for a project, I follow these steps:
Thoroughly analyze the project requirements and scope
Break down the project into smaller tasks and estimate the effort required for each task
Consider past project data and historical performance to make informed estimates
Consult with subject matter experts and team members for their input
Factor in any potential risks or uncertainties that may impact the p...
(2 Questions)
- Q1. Tell me about your self?
- Q2. Why should we hire you
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
(1 Question)
- Q1. All about customer service related question
Selected
I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.
Little better when compared to other companies
Coding questions normal ga aduguthullu basics on c
(1 Question)
- Q1. Tell about yourself Why do u choose this role in this company
(1 Question)
- Q1. About my introduction and my questions put up related to my resume
Put the questions that working in muthoot finance on my role
Interview Preparation Tips
I applied via Company Website and was interviewed in Feb 2022. There were 11 interview rounds.
(1 Question)
- Q1. What is knowing about company
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What is your family background?
- Q3. Why should we hire you?
(1 Question)
- Q1. What may i take sallery
(1 Question)
- Q1. How can i build nd reaches all over world business
- Ans.
To build and reach a global business, focus on market research, establish a strong online presence, network with industry leaders, and offer quality products/services.
Conduct thorough market research to identify potential markets and competitors
Establish a strong online presence through social media, website, and SEO optimization
Network with industry leaders and attend relevant conferences and events
Offer quality produ...
(1 Question)
- Q1. Introduce my self that what I'm nd who I'm
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
(2 Questions)
- Q1. This is an interview with technical experts to assess your technical knowledge and skills.
- Q2. HR Round:
Interview Preparation Tips
Dress Professionally: Make a good first impression with appropriate attire.
Be Confident and Enthusiastic: Maintain positive body language and make eye contact with the interviewer.
Listen Carefully and Answer Questions Clearly: Pay attention to the interviewer's questions and provide thoughtful, concise answers.
Ask Questions: Show your interest in the role and company by asking insightful questions at the end of the interview.
Follow Up: Send a thank-you note to the interviewers within 24 hours of the interview.
Before the Interview:
Research the Company: Learn about the company's culture, values, and recent news. Understand the role you're applying for and how your skills and experience align with the job description.
Practice Aptitude Tests: Familiarize yourself with different types of aptitude questions (numerical, verbal, logical) and practice solving them.
Prepare for Coding Tests: Brush up on your coding skills in the relevant programming languages. Practice coding challenges on platforms like LeetCode, HackerRank, or Codewars.
Prepare for Group Discussions: Think about potential discussion topics and practice your communication and teamwork skills.
Prepare for Case Studies: Research case studies related to the industry or company and practice analyzing and presenting solutions.
Practice Interview Questions: Prepare answers to common interview questions like "Tell me about yourself," "Why are you interested in this role?," and "What are your strengths and weaknesses?"1
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 13 Dec 2024
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
(4 Questions)
- Q1. What is a Business Process Outsourcing (BPO)?
- Ans.
BPO is the practice of contracting specific business tasks to a third-party service provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO companies include Accenture, Conve
- Q2. What motivates you to pursue this job?
- Ans.
I am motivated to pursue a career as a Customer Care Executive because I enjoy helping others and resolving issues to ensure customer satisfaction.
I have a passion for providing excellent customer service and building positive relationships with customers.
I am motivated by the opportunity to make a difference in someone's day by resolving their concerns and providing support.
I enjoy the challenge of problem-solving and...
- Q3. How much salary did you expect?
- Ans.
I am looking for a competitive salary that reflects my experience and skills in customer care.
I am open to discussing salary based on the responsibilities and expectations of the role.
I have researched the average salary range for Customer Care Executives in this industry.
I am looking for a salary that is commensurate with my qualifications and experience.
I am also interested in discussing benefits and opportunities fo
- Q4. What are the main kpi in bpo
- Ans.
Key Performance Indicators (KPIs) in a BPO are metrics used to measure the performance and success of the operations.
Average Handle Time (AHT) - measures the average time taken to handle a customer query or concern.
First Call Resolution (FCR) - measures the percentage of customer issues resolved on the first call.
Customer Satisfaction Score (CSAT) - measures the satisfaction level of customers with the service provided...
Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Electrical Maintenance
- Q2. Customer service
- Q3. Maintenance services
- Q4. Rectify the error
- Ans.
To rectify the error, identify the root cause, implement a solution, and communicate with the customer.
Identify the root cause of the error by analyzing the situation and gathering relevant information.
Implement a solution by taking necessary actions to correct the error and prevent it from happening again.
Communicate with the customer to explain the error, apologize for any inconvenience caused, and provide assurance ...
(2 Questions)
- Q1. Most important things
- Q2. Height recommended
Interview Preparation Tips
Electrical Maintenance
Customer Support Executive Interview Questions & Answers
LTIMindtree
Anonymous
posted on 29 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.
It was a versant round from Pearson.
(1 Question)
- Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
(1 Question)
- Q1. Basic salary expectations
Interview Preparation Tips
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