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Amazon Customer Manager Interview Questions and Answers
Amazon Customer Manager Interview Experiences
1 interview found
I applied via Company Website and was interviewed in Feb 2022. There were 11 interview rounds.
(1 Question)
- Q1. What is knowing about company
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What is your family background?
- Q3. Why should we hire you?
(1 Question)
- Q1. What may i take sallery
(1 Question)
- Q1. How can i build nd reaches all over world business
- Ans.
To build and reach a global business, focus on market research, establish a strong online presence, network with industry leaders, and offer quality products/services.
Conduct thorough market research to identify potential markets and competitors
Establish a strong online presence through social media, website, and SEO optimization
Network with industry leaders and attend relevant conferences and events
Offer quality produ...
(1 Question)
- Q1. Introduce my self that what I'm nd who I'm
Interview Preparation Tips
Top trending discussions
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Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.
Aptitude test with typing.
(2 Questions)
- Q1. Why you want to work with Groupon?
- Q2. Last role where you face challenges?
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself.
- Q2. Situation based questions
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Groupon
Anonymous
posted on 1 May 2024
Selected
I applied via Referral
Just asked to talk about Global Warming
It's just to check our English knowledge.
(1 Question)
- Q1. It's so smooth, not asked many questions.
Interview Questionnaire
1 Question
- Q1. Only Self introduction
Interview Preparation Tips
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about youself
Interview Preparation Tips
Customer Support Associate Interview Questions & Answers
Groupon
Muhammed azhar
posted on 14 Jun 2024
Selected
I applied via Referral and was interviewed before Jun 2023. There were 4 interview rounds.
Asked about the advantages and disadvantages of online shopping
Language proficiency and other aptitude
(1 Question)
- Q1. Basic questions related to cs and previous roles and responsibilities
(1 Question)
- Q1. Salary discussions and further procedures
dinesh kumar
Aptitude includes time and distance 30 minutes
General topics for 15 minutes
(2 Questions)
- Q1. Previous experiences
- Q2. Experience about the customer satisfaction
- Ans.
I have extensive experience in ensuring customer satisfaction through effective communication and problem-solving.
Utilizing active listening skills to understand customer needs and concerns
Offering personalized solutions to address customer issues
Following up with customers to ensure their satisfaction
Handling escalated situations with empathy and professionalism
Selected
I applied via Indeed and was interviewed before Feb 2023. There were 3 interview rounds.
Gave a common topic to debate upon to check communication skills
(1 Question)
- Q1. Typing skill test
(1 Question)
- Q1. Situation based questions regarding customer support, how would u handle them at that particular situation.
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Amazon Customer Manager Reviews and Ratings
based on 5 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2 L/yr - ₹6.5 L/yr |
|
Associate
2.8k
salaries
| ₹0.8 L/yr - ₹6.6 L/yr |
|
Senior Associate
2.5k
salaries
| ₹2.2 L/yr - ₹10 L/yr |
|
Program Manager
2.1k
salaries
| ₹9 L/yr - ₹36 L/yr |
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