Lulu International Shopping Mall Executive Accountant Interview Questions and Answers

Golden rules of accounting are basic principles that guide the process of recording financial transactions.

• There are three golden rules of accounting: Debit the receiver, Credit the giver; Debit what comes in, Credit what goes out; Debit expenses and losses, Credit income and gains.

• These rules help maintain the balance in accounting records and ensure accuracy in financial reporting.

• For example, when a company receives...read more

To ensure customers buy, focus on understanding their needs, building trust, providing value, and offering solutions.

• Listen actively to understand customer needs and preferences

• Build trust through honesty, transparency, and reliability

• Highlight the benefits and value of the product or service

• Offer solutions that address the customer's specific pain points

• Provide excellent customer service and support post-purchase

I chose to apply for your company because of its reputation for excellent customer service and positive work environment.

• I have heard great things about your company's commitment to customer satisfaction

• I am impressed by the positive reviews from both customers and employees

• I believe that working for your company will provide me with valuable experience and opportunities for growth

I will perform the job effectively by being attentive, learning quickly, and providing excellent customer service.

• I will pay close attention to details to ensure accurate transactions.

• I will quickly learn the company's policies and procedures to provide efficient service.

• I will prioritize customer satisfaction by being friendly and helpful.

• I will handle cash transactions accurately and efficiently.

• I will communicate ef

Customer service is providing assistance and support to customers before, during, and after a purchase.

• Customer service involves actively listening to customers' needs and concerns.

• It includes offering solutions and resolving issues in a timely and efficient manner.

• Providing a positive and friendly experience to customers is essential for good customer service.

• Building rapport and establishing trust with customers can ...read more