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Appeals Representative Associate Interview Questions & Answers
Optum
VINAY KUMAR SHARMA
posted on 2 Feb 2025
Selected
I was interviewed in Jan 2025.
A case study in an Optum interview typically revolves around solving a real-world problem related to healthcare, data analysis, technology, or business strategy, given Optum’s focus on healthcare services and technology solutions. Here are some tips on how to approach a case study interview at Optum and a sample example:
Steps to Approach an Optum Case Study:
1. Understand the Problem Statement:
Take time to read the case study carefully and make sure you understand the key issue or question.
Identify the stakeholders involved (patients, healthcare providers, insurance companies, etc.) and the objective (cost reduction, improving patient outcomes, increasing efficiency, etc.).
2. Clarify Assumptions:
If there are any ambiguous elements, ask questions to clarify the problem.
You can also state your assumptions if you're making any, but be clear that these are assumptions.
3. Break Down the Problem:
Identify key data points you would need to analyze.
Break the problem into smaller pieces that can be addressed step-by-step.
4. Analyze:
Use frameworks like SWOT analysis, PESTLE analysis, or Porter’s Five Forces if applicable to the case.
In case of a data-related problem, try to identify key metrics (such as patient satisfaction, cost, quality of care, etc.) and how they can be improved or measured.
For technology-related cases, consider aspects like scalability, security, user experience, and integration with existing systems.
5. Propose a Solution:
Present your findings logically and suggest a solution based on your analysis.
Make sure to consider both short-term and long-term impacts on patient
(2 Questions)
- Q1. When interviewing with Optum, you can expect a mix of technical, behavioral, and situational questions, especially considering their focus on healthcare services, technology, and data analysis. Here are so...
- Q2. Done
Computer typing should be 40 wpm. And optional question answer multiple choice questions
Interview Preparation Tips
1. Understand Optum’s Mission and Values
Optum is all about improving healthcare through technology and data analytics. Understanding this core mission is crucial, as you’ll need to demonstrate how your skills align with their vision of enhancing patient outcomes and driving efficiency in healthcare
Selected
I was interviewed before Feb 2024.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Tested knowledge about Sap and business understanding
Senior Software Engineer Interview Questions & Answers
GE Healthcare
Anonymous
posted on 12 Sep 2024
Selected
I applied via Company Website and was interviewed in Aug 2024. There were 4 interview rounds.
(1 Question)
- Q1. Technical questions based on my resume, coding, project architect, etc.
(1 Question)
- Q1. System design round. LLD and HLD.
(1 Question)
- Q1. Managerial with a little bit of technical. Work ethics, vision and ctc expectations.
(1 Question)
- Q1. Compensation discussion.
Graduate Engineer Interview Questions & Answers
Siemens Healthineers
Anonymous
posted on 28 Nov 2024
Selected
I applied via Referral and was interviewed in May 2024. There were 3 interview rounds.
120 minutes of interview, 3 dsa questions alongwith 20 technical and apti MCQ's
(4 Questions)
- Q1. Oops and its implementation alongwith polymorphism code
- Ans.
Oops is a concept in object-oriented programming that allows for code reusability and flexibility. Polymorphism allows objects of different classes to be treated as objects of a common superclass.
Oops allows for encapsulation, inheritance, and polymorphism in programming.
Polymorphism allows for methods to be overridden in subclasses, providing flexibility in code.
Example: Oops can be implemented by creating classes for...
- Q2. Write matrix multiplication using multithreading
- Ans.
Matrix multiplication using multithreading involves dividing the matrix into smaller parts and assigning each part to a separate thread for parallel computation.
Divide the matrices into smaller submatrices to be processed by different threads.
Assign each submatrix multiplication operation to a separate thread for parallel computation.
Combine the results from each thread to get the final result of the matrix multiplicat
- Q3. SDE puzzles from GFG
- Q4. Projects and why you implemented this tech stack
(2 Questions)
- Q1. Introduction and project related questions
- Q2. Gen Ai related questions
Skills evaluated in this interview
Selected
I applied via Naukri.com and was interviewed in Mar 2024. There were 6 interview rounds.
(1 Question)
- Q1. You can expect questions related to your current profile.
(1 Question)
- Q1. Basic Technical questions you can expect in this round.
(1 Question)
- Q1. Advance level technical questions by Architects.
(1 Question)
- Q1. Techno Managerial Questions you can expect here and you will get opportunity to interact with your future direct Manager in this call.
(1 Question)
- Q1. Mostly discussion related to your interest and stability for long term commitment.
(1 Question)
- Q1. Formal one on one call with your hiring manager.
Interview Preparation Tips
(1 Question)
- Q1. How do you deal with managing your task?
- Ans.
I prioritize tasks based on urgency and importance, delegate when necessary, and regularly communicate with team members to ensure tasks are completed efficiently.
Prioritize tasks based on urgency and importance
Delegate tasks when necessary
Regularly communicate with team members to ensure tasks are completed efficiently
Interview Preparation Tips
(2 Questions)
- Q1. Describe a time you needed supervisor help
- Ans.
I needed supervisor help when dealing with a difficult customer complaint.
Customer was unhappy with our service and demanded to speak with a supervisor
Supervisor helped me de-escalate the situation and find a resolution
Supervisor provided guidance on how to handle similar situations in the future
- Q2. How do you deal with an angry customer?
- Ans.
I remain calm, listen actively, empathize with their situation, apologize for any inconvenience, and work towards finding a solution.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their situation
Apologize for any inconvenience caused
Work towards finding a solution that satisfies the customer
Selected
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Basic computer questions
- Q2. Basic anatomy questions
(1 Question)
- Q1. Self introduction
Housekeeping Supervisor Interview Questions & Answers
Echs Polyclinic
Anonymous
posted on 4 Jun 2024
(2 Questions)
- Q1. Ok more work for echs electricity plamber gardeners
- Q2. Ok more work for echs etc
Interview Preparation Tips
Territory Sales Manager Interview Questions & Answers
B. Braun Medical
Anand singh
posted on 28 Nov 2024
Selected
I applied via Approached by Company and was interviewed before Nov 2023. There were 5 interview rounds.
(2 Questions)
- Q1. What is your current profile and work location
- Ans.
I am currently working as a Territory Sales Manager at XYZ Company located in City A.
Territory Sales Manager at XYZ Company
Work location is City A
Responsible for managing sales activities in assigned territory
- Q2. How many cases you attend in a month
150 question comprising verbal reasoning, psychometric test, mathmatics and data interpretation
(1 Question)
- Q1. What are your technical skills related to operating room support for your devices
(2 Questions)
- Q1. Details about overall experience into medical device industry,Operating room customer support and technical skill
- Q2. Anatomy related questions
(1 Question)
- Q1. Salary negotiation and questions related to notice period
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