Landis+Gyr Interview Questions, Process, and Tips for Experienced

Overall interview duration was around 80 to 90 minutes where they have askes the concepts like OOPS, Thread, Array, String, Different type of classes, and if it is a walk-in they will ask you to solve coding problem on paper and if you are attempting online you can use any IDE of your choice.

Q1. Mostly asked regarding the different scenario and situations you are in and how would you solve that. This round was the the combinatio of technical and management and the duration was around 60 minutes.
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Q2. Agile Methadology
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Q1. How to tackle a issue reported on Client machine
Ans. 
Remotely access client machine, analyze issue, troubleshoot, and provide solution
• Request remote access to client machine

• Analyze reported issue thoroughly

• Troubleshoot the problem step by step

• Communicate with client for additional information

• Provide a detailed solution and ensure it resolves the issue
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Q2. Mostly discuss about the salary package, past enperience proof, location etc.
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Q3. Salary Negotiation
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Q4. Location shifting
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Q1. Customer service management?
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Q2. What you have done in your project?
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Q3. Implemented use cases and scenarios?
Ans. 
Yes, I have implemented various use cases and scenarios in my previous roles.
• Implemented use cases for incident management, change management, and service request management.

• Created scenarios for testing and validation of new features and enhancements.

• Developed workflows and automation scripts to streamline processes.

• Collaborated with cross-functional teams to identify and prioritize use cases.

• Trained end-users on new ...read more
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Q4. What are cases and case types?
Ans. 
Cases are records of customer issues or requests. Case types are categories of cases based on their nature.
• Cases are used to track customer issues or requests

• Case types are used to categorize cases based on their nature

• Examples of case types include technical support, billing inquiries, and product feedback
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Q5. What are view and view rules?
Ans. 
Views and view rules are used to control access to data and define how data is displayed in ServiceNow.
• Views determine which records are displayed to users based on their roles and permissions.

• View rules are used to further restrict access to specific records based on conditions.

• Views can be customized to display specific fields and order of fields.

• View rules can be used to hide sensitive data from certain users or gro...read more
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Q6. Servicenow best practices you followed?
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Q7. ITSM process questions
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Q8. CSM process questions
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Q1. Technical Interview
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Q2. C# and Object oriented programming.
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Q3. Overloading and overriding
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Q1. Tell me about yourself Linux commands Role in previous organization
Ans. 
I am an experienced operations engineer with expertise in Linux commands and a proven track record in my previous organization.
• Proficient in Linux commands and shell scripting

• Experience in managing and maintaining servers and applications

• Skilled in troubleshooting and problem-solving

• Collaborated with cross-functional teams to ensure smooth operations

• Implemented automation and monitoring tools to improve efficiency

• Manag...read more
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Q2. Monitoring tools
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Q1. What is structure padding?
Ans. 
Structure padding is the insertion of unused memory between structure members to align them to specific memory addresses.
• Padding is added to ensure that each member of the structure is aligned to a memory address that is a multiple of its size.

• Padding is added to improve performance by allowing the CPU to access data more efficiently.

• Padding can be controlled using compiler-specific directives or pragmas.

• Example: struc...read more
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Q2. What is Null pointer?
Ans. 
A null pointer is a pointer that does not point to any memory location.
• A null pointer is represented by the value 0 or nullptr in C++.

• Dereferencing a null pointer results in undefined behavior.

• Null pointers are commonly used to indicate the end of a linked list or array.

• Null pointers can be used to check if a pointer has been initialized or not.
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Q1. Unix and sql based questions, testing questions.
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Q1. General questions were asked
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