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Kiloton Senior Technical Advisor Interview Questions and Answers
Kiloton Senior Technical Advisor Interview Experiences
1 interview found
(1 Question)
- Q1. How would you handle a disgruntled customer?
- Ans.
I would listen to their concerns, empathize with their situation, and work towards finding a solution that meets their needs.
Listen actively to the customer's concerns without interrupting
Empathize with the customer's situation and show understanding
Work collaboratively with the customer to find a solution that meets their needs
Follow up with the customer to ensure their satisfaction
(1 Question)
- Q1. What do you know about enerpac and high pressure lifting equipment
- Ans.
Enerpac is a leading manufacturer of high-pressure hydraulic tools and equipment for industrial applications.
Enerpac specializes in high-pressure hydraulic tools and equipment for various industries such as construction, manufacturing, and oil & gas.
Their products include hydraulic cylinders, pumps, valves, and lifting systems designed to handle heavy loads with precision and safety.
Enerpac's high-pressure lifting equi...
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Senior Technical Advisor Interview Questions & Answers
Teleperformance
Anonymous
posted on 22 Oct 2023
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 4 interview rounds.
(1 Question)
- Q1. Alll about myself, and my experience
Typing, words per minute and listening test was conducted, if i am able to understand english or not
(3 Questions)
- Q1. All about my cv and experience and why i want to join the company
- Q2. Why I left my previous organisation
- Q3. What were my responsibility
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me how do u recognise Revenue
- Q2. Finance lease vs operating lease
I was interviewed in Jan 2025.
(3 Questions)
- Q1. Can you introduce yourself and provide some information about your background?
- Q2. What is the role of this position?
- Q3. About ctc expected
(2 Questions)
- Q1. Experience any field
- Q2. What are the responsibilities and skills required for a sales advisor?
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service advisor with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer service roles
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
Proven track record of exceeding customer satisfaction goals
Example: In my previous role at XYZ Company, I consistently received positive feedback fr...
- Q2. Why did you leave your last company?
- Ans.
Seeking new challenges and opportunities for growth.
Desire for career advancement
Looking for a new challenge
Seeking better work-life balance
(2 Questions)
- Q1. Describe your previous KPI
- Ans.
Handled an average of 50 customer inquiries per day with a 95% resolution rate
Maintained a high level of customer satisfaction by resolving issues efficiently
Met or exceeded daily targets for number of inquiries handled and resolution rate
Utilized effective communication skills to address customer concerns and provide solutions
- Q2. Why do you want to join tech-m?
- Ans.
I want to join tech-m because of its reputation for innovation and commitment to customer satisfaction.
I am impressed by tech-m's track record of developing cutting-edge technology solutions.
I am excited about the opportunity to work in a dynamic and fast-paced environment.
I believe that tech-m's focus on customer satisfaction aligns with my own values and goals.
I am eager to contribute my skills and expertise to help
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Selected
I applied via Job Fair and was interviewed in Jun 2024. There was 1 interview round.
About the company and related legal issues
Selected
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
What is share assignment
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. What is AML kyc
- Ans.
AML KYC stands for Anti-Money Laundering and Know Your Customer. It is a set of regulations and procedures designed to prevent financial crimes.
AML KYC involves verifying the identity of clients and assessing their risk of money laundering or terrorist financing.
It requires financial institutions to monitor transactions, report suspicious activities, and keep detailed records.
Examples of AML KYC measures include custom...
- Q2. What AML KYC Will Do
- Ans.
AML KYC helps prevent money laundering and fraud by verifying the identity of customers and monitoring their transactions.
Verifies the identity of customers to ensure they are not involved in money laundering or other illegal activities
Monitors transactions to detect suspicious activity and report it to authorities
Helps financial institutions comply with regulations and avoid penalties
Uses a combination of technology, ...
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- AML kyc
(1 Question)
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(1 Question)
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Kiloton Senior Technical Advisor Interview Process
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