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Kamaljit Marketing Solutions

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2.3

based on 4 Reviews

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Kamaljit Marketing Solutions Interview Questions and Answers

Updated 18 Oct 2023

Kamaljit Marketing Solutions Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Ashis Kumar Sahoo

posted on 18 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What do you know about company?
    • Add your answer
  • Q2. Why we hire you?
    • Add your answer
  • Q3. What do you mean by customer support?
  • Ans. 

    Customer support refers to the assistance and guidance provided to customers before, during, and after a purchase or service.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes providing product information, troubleshooting technical problems, and offering solutions to customer concerns.

    • Customer support can be offered through various channels such as phone, email, live chat, and ...

    • Answered by AI
    Add your answer
  • Q4. How can you provide support to a customer in adverse situations?
  • Ans. 

    I can provide support to a customer in adverse situations by remaining calm, empathetic, and offering practical solutions.

    • Listen actively to the customer's concerns and show empathy

    • Remain calm and composed to reassure the customer

    • Offer practical solutions or alternatives to resolve the issue

    • Communicate clearly and effectively to keep the customer informed

    • Follow up with the customer to ensure their satisfaction

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. If a customer got angry, how to handle him?
  • Ans. 

    Stay calm, listen actively, empathize, apologize, offer solutions, and follow up.

    • Stay calm and composed to defuse the situation

    • Listen actively to understand the customer's concerns

    • Empathize with the customer's emotions and show understanding

    • Apologize for any inconvenience caused, even if it wasn't your fault

    • Offer solutions or alternatives to address the customer's issue

    • Follow up with the customer to ensure their satisf

    • Answered by AI
    Add your answer
  • Q2. How will you tackle if the situation is out of your control?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have faith on yourself and back your skills. Answer each and every question mindfully by carefully listening to it. If you are an experienced, you can use your past experience in this.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (22)

Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
Got a question about Kamaljit Marketing Solutions?
Ask anonymously on communities.

Interview questions from similar companies

Senior Software Engineer Interview Questions & Answers

HCLTech user image Anonymous

posted on 12 Feb 2021

I appeared for an interview in Aug 2020.

Interview Questionnaire 

1 Question

  • Q1. What is the complicated issue that you have solved and what is the solution you have provided
  • Ans. 

    Developed a real-time data processing system for a financial institution

    • Implemented a distributed system using Apache Kafka and Apache Storm

    • Designed a fault-tolerant architecture with multiple redundancy layers

    • Optimized the system for high throughput and low latency

    • Provided real-time monitoring and alerting using Grafana and Prometheus

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare all the basics and aware of all the process.

Associate Software Engineer Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1.OOP concepts
    • Add your answer
  • Q2. SQL Queries
    • Add your answer
  • Q3. Tell me about your self
    • Add your answer
  • Q4. My background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Technical interview level will be moderate to high.Be firm on your answers.You should know how to make your interview in a way you want it to go! For example even if the interviewer diverts from one concept to another, I know how to bring him back to the concept am confident on!
HR interview was quite easy.
HR interview is for just checking your confidence, willingness to ajdust to Corparate world.

Senior Software Engineer Interview Questions & Answers

HCLTech user image Anonymous

posted on 16 Dec 2019

I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What are the addon that can be added with spring boot ? What is the spring boot ? What are the ways of configuring a bean in spring? And core java realted stuff.
  • Ans. 

    Answering questions related to Spring Boot and core Java

    • Spring Boot addons include Spring Security, Spring Data, and Spring Cloud

    • Spring Boot is a framework for building standalone, production-grade Spring-based applications

    • Ways of configuring a bean in Spring include XML configuration, Java-based configuration, and annotation-based configuration

    • Core Java topics include OOP concepts, collections, multithreading, and exc

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be prepared for your interview with hackerrank problem solving and good analytical skills.
According to my experience i would not sugget to join HCL .

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 11 Oct 2020

I applied via Naukri.com and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions of Python and pytest framework
    • Add your answer
  • Q2. Questions will be based on the resume in hand
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine with your resume. Understand the project, that you handle. Be aware of the software market and be bold to open up with your views. It is not always true, that when new technologies come up, the old goes down. It is the less adaptability of the technology, that pulls it back.

Senior Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 8 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self intraduction
    • Add your answer
  • Q2. My self introduction
    • Add your answer
  • Q3. Please inform then it self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but not in quick ans

Analyst Interview Questions & Answers

Capgemini user image Anonymous

posted on 3 Apr 2021

I applied via Other and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical : Questions from Project,C,C++,Java
    • Add your answer
  • Q2. HR: Questions like tell about yourself, Your dream comoany etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and be confident.

Assistant Manager Interview Questions & Answers

Genpact user image

posted on 19 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Accrual Accounting
    • Add your answer
  • Q2. Exchange Rate Translation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get your accounting basics strong

Data Analyst Interview Questions & Answers

Capgemini user image Anonymous

posted on 6 Jul 2021

I applied via Campus Placement and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Senior Associate Interview Questions & Answers

Genpact user image

posted on 14 May 2022

I applied via Approached by Company and was interviewed before May 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain Modal Analysis ??
  • Ans. 

    Modal analysis is a technique used to study the dynamic behavior of structures under different loads.

    • Modal analysis involves determining the natural frequencies, damping ratios, and mode shapes of a structure.

    • It helps in understanding how a structure will respond to different types of loads and vibrations.

    • Modal analysis is commonly used in the aerospace, automotive, and civil engineering industries.

    • For example, modal a...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Finite Element Analysis and SOM theory

Kamaljit Marketing Solutions Interview FAQs

How many rounds are there in Kamaljit Marketing Solutions interview?
Kamaljit Marketing Solutions interview process usually has 3 rounds. The most common rounds in the Kamaljit Marketing Solutions interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Kamaljit Marketing Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kamaljit Marketing Solutions. The most common topics and skills that interviewers at Kamaljit Marketing Solutions expect are Adobe Premiere Pro, Photography, Photoshop, Printing and Storyboarding.
What are the top questions asked in Kamaljit Marketing Solutions interview?

Some of the top questions asked at the Kamaljit Marketing Solutions interview -

  1. How can you provide support to a customer in adverse situatio...read more
  2. If a customer got angry, how to handle h...read more
  3. What do you mean by customer suppo...read more

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Interview Questions for Popular Designations

Kamaljit Marketing Solutions Interview Process

based on 3 interviews

Interview experience

2
  
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Kamaljit Marketing Solutions Reviews and Ratings

based on 4 reviews

2.3/5

Rating in categories

1.9

Skill development

3.0

Work-life balance

2.2

Salary

1.3

Job security

1.9

Company culture

1.9

Promotions

1.9

Work satisfaction

Explore 4 Reviews and Ratings
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