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I applied via Apna Jobs and was interviewed in Apr 2023. There were 3 interview rounds.
Customer support refers to the assistance and guidance provided to customers before, during, and after a purchase or service.
Customer support involves addressing customer inquiries, issues, and complaints.
It includes providing product information, troubleshooting technical problems, and offering solutions to customer concerns.
Customer support can be offered through various channels such as phone, email, live chat, and ...
I can provide support to a customer in adverse situations by remaining calm, empathetic, and offering practical solutions.
Listen actively to the customer's concerns and show empathy
Remain calm and composed to reassure the customer
Offer practical solutions or alternatives to resolve the issue
Communicate clearly and effectively to keep the customer informed
Follow up with the customer to ensure their satisfaction
Stay calm, listen actively, empathize, apologize, offer solutions, and follow up.
Stay calm and composed to defuse the situation
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Apologize for any inconvenience caused, even if it wasn't your fault
Offer solutions or alternatives to address the customer's issue
Follow up with the customer to ensure their satisf
Top trending discussions
Motors are rated in KW because they consume power, while transformers and generators are rated in KVA because they produce power.
Motors convert electrical energy into mechanical energy, so they consume power and are rated in KW.
Transformers and generators produce electrical energy, so they are rated in KVA based on their apparent power.
KVA takes into account both the real power (KW) and the reactive power (KVAR) produc...
The type of motor used in ceiling fans is an induction motor.
Ceiling fans typically use single-phase induction motors.
These motors are designed to provide a constant speed and are efficient in converting electrical energy into mechanical energy.
The motor consists of a stator and a rotor, with the stator being the stationary part and the rotor being the rotating part.
The stator contains windings that create a rotating m...
A thermal power plant generates electricity by converting heat energy into mechanical energy.
Thermal power plants use fossil fuels or nuclear energy to heat water and produce steam.
The steam drives a turbine, which is connected to a generator that produces electricity.
The heat source can be coal, natural gas, oil, or nuclear reactions.
The steam is condensed back into water and recycled in a closed-loop system.
Thermal p...
A program to generate a geometric progression (GP).
Take the first term, common ratio and number of terms as input.
Use a loop to calculate each term of the GP.
Print the generated GP as output.
A program to print factorial using recursion
Define a function to calculate factorial recursively
Base case: if the number is 0 or 1, return 1
Recursive case: multiply the number with factorial of (number - 1)
Print the factorial of a given number
Logic to reverse a string without using string functions
Iterate through the string from the last character to the first
Create a new string and append each character to it in reverse order
Polymorphism is the ability of an object to take on many forms. In C++, it is achieved through function overloading and virtual functions.
Polymorphism allows objects of different classes to be treated as objects of a common base class.
Function overloading enables multiple functions with the same name but different parameters.
Virtual functions allow derived classes to override base class functions.
I am interested in this profile because of my passion for finance and my experience in the banking industry.
I have a degree in finance and have worked in the banking industry for 5 years.
I am passionate about helping clients achieve their financial goals.
I have experience in managing portfolios and analyzing financial data.
I am excited about the opportunity to work with a team of professionals in the banking industry.
based on 3 interviews
Interview experience
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