Jtekt Sona Automotive India Customer Support Executive Interview Questions and Answers

Q1. How to improve secondary business
Ans. 
To improve secondary business, focus on increasing customer loyalty and expanding product offerings.
• Offer loyalty programs and incentives to encourage repeat business

• Expand product offerings to attract new customers and increase sales from existing customers

• Improve customer service to increase satisfaction and loyalty

• Analyze sales data to identify trends and opportunities for growth

• Collaborate with marketing team to de...read more
Answered by AI
Add your answer

Q1. Technical knowledge and marketing secondary & primary sale knowledge, Salary discussion etc.
Add your answer

Q1. What is 4 stroke engine?
Ans. 
A 4 stroke engine is an internal combustion engine that completes four separate strokes in one cycle.
• Intake stroke: Fuel and air are drawn into the cylinder.

• Compression stroke: The mixture is compressed by the piston.

• Power stroke: The spark plug ignites the mixture, causing an explosion that drives the piston down.

• Exhaust stroke: The piston pushes the exhaust gases out of the cylinder.

• Examples: Cars, motorcycles, lawn ...read more
Answered by AI
Add your answer
Q2. Shocksun, compression, power, exhaust
Add your answer

Q1. Step by step interview
Add your answer
Q2. Automobile experience
Ans. 
I have 5 years of experience in the automobile industry, specializing in sales and customer relations.
• Worked for a major car dealership for 3 years

• Successfully met and exceeded sales targets consistently

• Developed strong relationships with clients and provided excellent customer service

• Attended industry conferences and stayed updated on latest trends and technologies

• Trained new sales team members on product knowledge an
Answered by AI
Add your answer

Q1. Step by step interview
Add your answer
Q2. Step by step interview friendly
Add your answer
Q3. Automobile experience
Ans. 
I have 5 years of experience in the automobile industry, specializing in sales and customer relations.
• Worked for a major car dealership for 3 years

• Successfully met and exceeded sales targets consistently

• Developed strong relationships with clients and provided excellent customer service

• Attended industry conferences and stayed updated on latest trends and technologies

• Trained new sales team members on product knowledge an
Answered by AI
Add your answer
Q4. How many experience
Add your answer

Q1. Any questions you can ask me
View 1 more answer
Q2. Tell me something about yourself
Add your answer
Q3. What is your strength?
Add your answer
Q4. What motivates you at work
Add your answer

Q1. Kindly send me interview schedule
Add your answer

Q1. Tell me about your self
Add your answer
Q2. My self Gaurav kumar.I Belongs to Uttar Pradesh District Hapur.I did pass my Graduation from CCS University Meerut
Add your answer
Q3. Why do you want this job
Add your answer
Q4. Why should we hire you
Add your answer
Q5. Whats your ideal company
Add your answer

Topic was - child is a father of a man.

Basic knowledge of logical reasoning and data interpretation is required and also there was a section of english test was there.

Q1. Interview included several situation based questions like - if there are two stores and we as a distributor provide the same product at different price how and they get to know about the price difference h...read more
View 2 more answers
Q2. Tell us about the job experience in previous experience.
View 2 more answers
Q3. Why should we hire you.
Add your answer
Q4. Will you be able to work under pressure
Add your answer
Q5. Are you willing to relocate!
Add your answer

Q1. What do you know about exide
Add your answer

Q1. How do you interact with customers
Add your answer

Q1. How many types of batteries available in exide
Ans. 
There are several types of batteries available in Exide, including automotive, marine, and industrial batteries.
• Automotive batteries

• Marine batteries

• Industrial batteries
Answered by AI
Add your answer

Q1. What was the state of battery
Ans. 
The state of the battery was fully charged.
• The battery was fully charged and ready for use.

• The battery had a high level of charge and was in good condition.

• The state of the battery was optimal for usage.
Answered by AI
Add your answer