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JSW Paints Customer Relationship Officer Interview Questions and Answers for Experienced

Updated 22 Oct 2024

JSW Paints Customer Relationship Officer Interview Experiences for Experienced

11 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Technical questions related to your line and about paint also
Round 2 - Aptitude Test 

Decent test no need to worry

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction of yourself
  • Ans. 

    I am a dedicated and customer-focused professional with a strong background in building relationships and providing excellent service.

    • I have over 5 years of experience in customer service roles

    • I excel in communication and problem-solving skills

    • I am passionate about delivering exceptional customer experiences

    • I have a proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
  • Q2. Disscuss about your future

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous EXPERIENCE and Sales interested person
Round 3 - Aptitude Test 

BLOOD RELATION, GRAMMER, MATHEMATICS

Interview Preparation Tips

Interview preparation tips for other job seekers - Previous sales experience and except for our interest

Customer Relationship Officer Interview Questions Asked at Other Companies for undefined

asked in BlackBuck
Q1. What do you know about logistics and B2C, and B2B sales
Q2. How to behave with customer ?
asked in JSW Paints
Q3. Sell me android phone while I have iPhone ?
asked in Axis Bank
Q4. What are Savings , current account, cheques, Demand Draft, Portfo ... read more
asked in Axis Bank
Q5. What are the basic key responsibilities of a banker
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Calculation analysis etc

Round 2 - HR 

(3 Questions)

  • Q1. Why you want to join sales?
  • Q2. What you know about paints?
  • Ans. 

    Paints are liquid or solid materials that are used to add color and protection to surfaces.

    • Paints are made up of pigments, binders, solvents, and additives.

    • They are used for decorative, protective, and functional purposes.

    • Examples of paints include acrylic, oil-based, and water-based paints.

    • Different types of paints are used for different surfaces such as walls, wood, metal, etc.

  • Answered by AI
  • Q3. What is your Hobbies
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Case Study 

And customer relationship

Round 3 - Technical 

(1 Question)

  • Q1. How to make the statment
  • Ans. 

    To make a statement, clearly communicate the message with relevant information and maintain a professional tone.

    • Start by clearly stating the message you want to convey

    • Provide relevant information to support your statement

    • Maintain a professional tone and avoid using jargon or technical language

    • Use examples to illustrate your point if applicable

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - *Practice the markup and Mark down percentage
*how to handle the customer
*how to make orders payment follow
*handle the contractor and dealer good relationship bulid...

JSW Paints interview questions for designations

 Senior Customer Relationship Officer

 (2)

 Relationship Officer

 (1)

 Customer Relation Officer

 (9)

 Relationship Associate

 (3)

 Safety Officer

 (1)

 Environment Health and Safety Officer

 (1)

 Senior Sales Officer

 (5)

 Assistant Manager

 (5)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basically they trying to understand your communication and common sense.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Aptitude, Reasoning, Verbal Ability

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? What you have learnt from your previous sales experience? Why JSW?
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? Why you wants to come your home town? What is your expectation from this company? Tell me about your job role in this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very friendly interview.

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 

(1 Question)

  • Q1. Telephonic interview
Round 2 - Aptitude Test 

Online interview & IQ test and sales related questions

Round 3 - Aptitude Test 

(1 Question)

  • Q1. Sales and technical related

Interview Preparation Tips

Topics to prepare for JSW Paints Customer Relationship Officer interview:
  • B.Tech
Interview preparation tips for other job seekers - Practice lot's of mathematics. Like % and answer all of questions confidently.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Not in every cases they take aptitude test. Even if they do & result is not up to the mark dont worry. They will ask you to justify where you can say things like formulas are not well versed & you can easily improve once you go through.

Round 2 - One-on-one 

(5 Questions)

  • Q1. Easy regional language interview
  • Q2. Tell me about yourself
  • Q3. About your Family
  • Q4. Questions based on profit loss & percentage
  • Q5. Where do you see yourself in 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - With Regional Manager

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self. And How to improve business.
Round 3 - One-on-one 

(1 Question)

  • Q1. Why left your job? And why join us. All about paints industry and competitor for jsw

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and All question is Sales relatives.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why are you joining in sales after doing technical education like BE , B.Tech?
  • Q2. Are you comfortable to go on filed for site visit or meet with contractor, architecture ?
  • Q3. Why you are thinking you will be fit here for this role ?
  • Q4. Tell me something special which is not mentioned in resume ?
Round 3 - One-on-one 

(1 Question)

  • Q1. Sell me android phone while I have iPhone ?
  • Ans. 

    Android phones offer more customization and affordability compared to iPhones.

    • Android phones have a wider range of prices to fit any budget.

    • You can customize your Android phone with widgets, themes, and launchers.

    • Android phones have a larger variety of apps available on the Google Play Store.

    • Many Android phones have expandable storage options.

    • Android phones offer more flexibility with file management and sharing.

    • Some A...

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. About relocatation and travelling from one city to another ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple don't mess up with add-ons , focus on basic things stay confident if you don't have answer told them clearly it's shows your belief

Skills evaluated in this interview

JSW Paints Interview FAQs

How many rounds are there in JSW Paints Customer Relationship Officer interview for experienced candidates?
JSW Paints interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the JSW Paints interview process for experienced candidates are One-on-one Round, Aptitude Test and Resume Shortlist.
How to prepare for JSW Paints Customer Relationship Officer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at JSW Paints. The most common topics and skills that interviewers at JSW Paints expect are Distribution, Field Sales, Marketing, Retail and Sales.
What are the top questions asked in JSW Paints Customer Relationship Officer interview for experienced candidates?

Some of the top questions asked at the JSW Paints Customer Relationship Officer interview for experienced candidates -

  1. Sell me android phone while I have iPhon...read more
  2. How to make the statm...read more
  3. about relocatation and travelling from one city to anothe...read more
How long is the JSW Paints Customer Relationship Officer interview process?

The duration of JSW Paints Customer Relationship Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

JSW Paints Customer Relationship Officer Interview Process for Experienced

based on 8 interviews

3 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
  • One-on-one Round
View more

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JSW Paints Customer Relationship Officer Salary
based on 158 salaries
₹3.8 L/yr - ₹6 L/yr
57% more than the average Customer Relationship Officer Salary in India
View more details

JSW Paints Customer Relationship Officer Reviews and Ratings

based on 104 reviews

4.0/5

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3.7

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3.6

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3.7

Salary

3.6

Job security

3.8

Company culture

3.4

Promotions

3.5

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