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JP power plant Customer Care Executive Interview Questions and Answers

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Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - communication skills 

(2 Questions)

  • Q1. How to deals with customer?
  • Ans. 

    Dealing with customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to the customer's concerns and needs

    • Show empathy and understanding towards their situation

    • Offer solutions and options to resolve their issue

    • Follow up with the customer to ensure their satisfaction

    • Maintain a positive and professional attitude throughout the interaction

  • Answered by AI
  • Q2. How to talk friendly with customer?
  • Ans. 

    Talking friendly with customers requires active listening, positive language, empathy, and a willingness to help.

    • Use positive language and avoid negative words or phrases

    • Listen actively to the customer's concerns and show empathy

    • Be patient and avoid interrupting the customer

    • Offer solutions or alternatives to the customer's problem

    • Thank the customer for their business and offer assistance in the future

    • Use the customer's

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - grow your communication skills and give some interviews for confidence

I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction , family background , hobbies
  • Q2. Be brief when introducing yourself. Sound confident and speak flawlessly
  • Ans. Speak flawlessely and sound confident
  • Answered by Amit Mul

Interview Preparation Tips

Interview preparation tips for other job seekers - Be punctual and in formals .

I applied via Naukri.com and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hydraulic pump, valves, cranes, hydraulic symbols, cooling tower

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about hydraulic symbols and drawings

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?
Round 3 - Behavioral 

(1 Question)

  • Q1. Tell me about me and my profile?

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me all answer conference.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Ask latest GST taxation rules
  • Q2. Ask latest income tax amendment
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want to change
  • Ans. 

    Seeking new challenges and opportunities for growth in a different environment.

    • Desire for new challenges and learning experiences

    • Opportunity for career advancement

    • Seeking a better work-life balance

    • Interest in working with a different team or company

    • Desire for a change in industry or focus area

  • Answered by AI
  • Q2. What is your strength
  • Ans. 

    My strength lies in my ability to effectively lead and motivate teams towards achieving common goals.

    • Strong leadership skills

    • Excellent communication abilities

    • Proven track record of team success

    • Ability to motivate and inspire others

    • Strategic thinker

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
  • Q1. Why do u want to join Renew
  • Q2. What is your strengths and weaknesses.
  • Ans. 

    I excel in strategic thinking and adaptability, while I strive to improve my delegation skills.

    • Strength: Strategic Thinking - I successfully led a project that increased revenue by 30% through innovative market analysis.

    • Strength: Adaptability - During a major organizational change, I quickly adjusted my team's focus, maintaining productivity.

    • Weakness: Delegation - I tend to take on too much myself; I'm working on trust...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Lapping zone in column
  • Ans. 

    Lapping zone in column refers to the area where the stationary phase and mobile phase meet in chromatography.

    • The lapping zone is where the sample components interact with the stationary phase and mobile phase.

    • It is important for separation efficiency and resolution in chromatography.

    • Examples include the interface between the liquid and solid phases in column chromatography.

  • Answered by AI
  • Q2. Details discussion about pile foundation and mms structure
Round 2 - Technical 

(2 Questions)

  • Q1. Brief discussion about the is code of practice for steel structure
  • Ans. 

    IS code of practice for steel structures is a set of guidelines and standards for designing and constructing steel structures.

    • The IS code for steel structures in India is IS 800:2007.

    • It covers various aspects such as material properties, design criteria, construction practices, and quality control.

    • The code provides guidelines for the design of steel structures to ensure safety, efficiency, and durability.

    • It is importan...

  • Answered by AI
  • Q2. Test of concrete, it's characteristics regards structure
  • Ans. 

    Concrete is a composite material made of cement, water, aggregates, and often admixtures. It has high compressive strength but low tensile strength.

    • Concrete is a mixture of cement, water, and aggregates like sand and gravel

    • It has high compressive strength, making it suitable for structural applications

    • However, it has low tensile strength, which can lead to cracking under tension

    • Reinforcement like steel bars can be adde...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Preparation of bbs about all structure
  • Q2. Detailed discussion about the erection and fabrication work
Round 4 - Technical 

(2 Questions)

  • Q1. Brief acknowledgement about the total station
  • Ans. 

    Total station is a surveying instrument used for measuring angles and distances in surveying and construction.

    • Total station combines theodolite, electronic distance meter, and software to measure angles and distances accurately.

    • It is commonly used in construction, civil engineering, and land surveying.

    • Total station can be used for setting out buildings, roads, and other infrastructure projects.

    • It provides precise measu...

  • Answered by AI
  • Q2. If you want to do in wind then you must have the better exp about steel structure and geotechnical engineering

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a chance to learn more in the renewable energy sector and achieve the aim for your better perspective. All the best 👍
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Types of cement and what is iscodes

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Some questions about technical aspects like cement.
  • Q2. Some questions about related to civil engineering.

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