Joyalukkas Customer Relationship Officer Interview Questions and Answers

Q1. My name, my place.
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Q2. Why I was interested in the company.
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Q1. What is your 1st priority
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Q1. Reason for leaving previous company
Ans. 
Seeking new challenges and growth opportunities
• Desire for career advancement

• Looking for a more challenging role

• Seeking a company with better growth prospects
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Q2. How would you deal with high rated customer
Ans. 
Handle high rated customers with empathy and professionalism.
• Listen actively to the customer's concerns and show empathy.

• Apologize for any inconvenience caused and assure them that their issue will be resolved.

• Offer solutions or alternatives to address their concerns.

• Follow up with the customer to ensure their satisfaction with the resolution.

• Maintain a positive attitude and remain calm, even if the customer is upset.
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Q1. Past Experience In India.
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Q2. Qualification & Age.
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Round duration - 90 minutes
Round difficulty - Medium

Round duration - 60 minutes
Round difficulty - Medium

This was the technical round, held around at 10 AM IST on Google Meet.
Firstly she greeted me and asked me to tell something about myself, to which I introduced myself, explaining my academic and some projects also.
After that we moved on to the Hackathon project, which was smart cart self-checkout system. I explained the project along with the code, wherever necessary.
Every word you say while explaining should be clear to you.I used Firebase and SQL while explaining my project, to which she asked some questions related to it, 
Then she moved to the DBMS part, types of joins,what is indexing, how to approach if you were to design a payment system.
At last she asked me some Data Structure questions, which were of medium complexity

Q1. 
Remove the Kth Node from the End of a Linked List
You are given a singly Linked List with 'N' nodes containing integer data and an integer 'K'. Your task is to delete the Kth node from the end of this Lin...read more
Ans. 
Remove the Kth node from the end of a singly linked list given the position 'K'.
• Traverse the list to find the length 'N' of the linked list.

• Calculate the position of the node to be removed from the beginning as 'N - K + 1'.

• Traverse the list again and remove the node at the calculated position.
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Q2. 
House Robber Problem Statement
Consider Mr. X, a professional robber who is planning to rob houses along a street. These houses are arranged in a circle, which means the first house is a neighbor to the l...read more
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House Robber problem where adjacent houses have connected security system, find maximum money Mr. X can rob without triggering security.
• Use dynamic programming to keep track of maximum money robbed at each house.

• At each house, decide whether to rob the current house or skip it based on maximum money robbed so far.

• Handle the circular nature of houses by considering two cases: robbing the first house and not robbing the ...read more
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Round duration - 30 minutes
Round difficulty - Easy

The interviewer was very frank and cheerful. This was held at 2:30 PM IST on Google Meet.
He firstly greeted me and asked me how I was doing.
How was my previous round, any technical difficulties?
Then he asked me to introduce myself.
He started telling about his journey to Lowe's and his technical background.
Then he asked some HR related questions

Basic dsa algo apti and english

Easy string questions from leetcode

Q1. C# OOPS related questions, Design Patterns and simple coding questions such as Fizz Buzz and Palindrome for which I had to share my screen code and run the solution and explain the Time & Space complexity ...read more
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Q1. Very Easy Technical round with a panel of 3 from US in which easy coding questions on List etc were asked to program and run on an online compiler
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Q1. Director Round with an Indian guy sitting in US - How to do central logging in a multi server setup? I answered by saying we can use AWS Cloudwatch to achieve this for monitoring analysis & logging or we c...read more
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Q1. Had two HR rounds - They said that they cannot give the salary which I had initially shared with them as my expected salary. If that was the case then why waste someone's time, they could have told me this...read more
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