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Joshi Auto Zone Customer Relationship Executive Interview Questions and Answers
Joshi Auto Zone Customer Relationship Executive Interview Experiences
4 interviews found
Anonymous
I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. 1) Tell me about urself? 2)why you want to work with this company 3) long term objective 4) why you choose this company
Interview Preparation Tips
Kanupriya mam is the hod in hr dept but she is very and down to earth person. She will try to walk in your shoes so dont afraid and get nervous if she is going to take your interview.mam is really nice person and she is very soft spoken
Just try to be confident and try to tell her everything what you feel and what you want to ask from her.dont feel shy from kanupriya mam
She is helping person too
Nandita Sethi
I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Questions are were easy -when you can join? What is your salary expectation ? What do you know about car industry etc.
- Ans. I said i can join immediately and my salary expectation was too low but i will suggest ask more than 25k then only you will get satisfactory salary bcos getting a incentive is a least chance.
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about urself.why you want to join.? How you come to know about joshi
- Q2. Situation was given bcos i was selected for customer dealing position
Interview Preparation Tips
- Basic knowledge about cars
Whatever promise they will do kindly get it done on paper otherwise you wont be able to say that they havenot given you xyz benefit.
I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. Basic questions will be asked by her.she will just check your confidence level
Interview Preparation Tips
No one is your friend
They will try to be friendly with you so they can get to know what is going on in your dept which can help them to fire fight you .
Interview questions from similar companies
Mahendra Tiwari
I applied via Monster and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Introduce Yourself.
- Q2. What do you know about Maruti Suzuki Pvt. Ltd.?
- Q3. Why do you want to switch yourself in the Automobile Sales from Pharmaceutical Sales when it has a greater and broader scope of potentials?
- Q4. How soon can you join the job, if selected?
- Q5. What is your salary expectation with the job you are applying for as you will be regarded almost as a fresher candidate in this industry as of now?
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Witch what phone are you using? and what about your uses .
- Ans.
I am currently using an iPhone X for both personal and professional use.
I use my phone for communication with clients and colleagues through calls, emails, and messaging apps.
I also use it for scheduling appointments and managing my calendar.
For personal use, I use it for social media, entertainment, and staying connected with friends and family.
The iPhone X's camera is also great for capturing photos and videos for wo
- Q2. I am using MI Brand phone and my use’s is camera photo video editing online payment net banking gaming and ext
Interview Preparation Tips
this is the best for the interview
Ujjawal Tiwari
Selected
Satisfying Competitive Test
(2 Questions)
- Q1. Related Work History
- Q2. Introduction and
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.
(5 Questions)
- Q1. What is your Work experience
- Q2. What do you know about retail
- Ans.
Retail involves the sale of goods or services to consumers through various channels such as brick-and-mortar stores, online platforms, and mobile apps.
Retail involves selling products or services directly to consumers
It includes various channels like physical stores, e-commerce websites, and mobile apps
Retailers often purchase products from wholesalers or manufacturers and sell them at a markup to make a profit
Customer...
- Q3. How would you present your self to Coustmer
- Q4. What do you know about conversion
- Ans.
Conversion refers to turning leads or prospects into paying customers through sales techniques and strategies.
Conversion rate is the percentage of visitors who take a desired action, such as making a purchase or filling out a form.
Conversion optimization involves testing and improving various elements of a sales process to increase the conversion rate.
Common strategies for improving conversion include A/B testing, crea...
- Q5. What is up sale and cross sale
- Ans.
Upselling is persuading a customer to buy a more expensive item, while cross-selling is selling related or complementary products.
Upselling involves convincing a customer to purchase a higher-end version of the product they are interested in.
Cross-selling involves offering additional products that complement or enhance the original purchase.
Example of upselling: Suggesting a customer upgrade to a premium version of a s...
Basic mathematics and retail sector questions
Interview Preparation Tips
Skills evaluated in this interview
ROHITASH TAILOR
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. What is product knowledge?
- Ans.
Product knowledge is understanding the features, benefits, and uses of a product or service.
Understanding the features and specifications of the product
Knowing the benefits and advantages it offers to customers
Being aware of how the product can be used in different scenarios
Having knowledge of competitors' products and how they compare
Being able to effectively communicate the value of the product to potential customers
Anurag Modi
I applied via Recruitment Consultant and was interviewed in Oct 2021. There were 3 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Tell me about yourself
- Q2. Tell me all about your previous experience
- Q3. Why did you left your current company
- Q4. Tell me about your store KPIs
- Ans.
Our store KPIs include sales revenue, customer satisfaction, inventory turnover, and employee productivity.
Sales revenue is a key metric that we track on a daily, weekly, and monthly basis.
Customer satisfaction is measured through surveys and feedback forms.
Inventory turnover is important to ensure that we are not overstocked or understocked.
Employee productivity is monitored through sales targets and performance revie...
- Q5. How much hours can you work
- Q6. Why are you wearing puma( or any other brand ) shoes
- Q7. Sell me the shoe you are wearing right now
Interview Preparation Tips
Joshi Auto Zone Interview FAQs
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Joshi Auto Zone Customer Relationship Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Relationship Manager
6
salaries
|  ₹4 L/yr - ₹10 L/yr |
|
Accounts & Finance Manager
5
salaries
| ₹9 L/yr - ₹10.2 L/yr |
|
Customer Relationship Executive
4
salaries
| ₹1.5 L/yr - ₹1.8 L/yr |
|
Warranty Incharge
4
salaries
| ₹2.6 L/yr - ₹4.2 L/yr |
|
Customer Relation Executive
4
salaries
| ₹2.2 L/yr - ₹3 L/yr |
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