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JLL Facility Helpdesk Executive Interview Questions and Answers
JLL Facility Helpdesk Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Campus Placement and was interviewed in Oct 2023. There were 3 interview rounds.
(2 Questions)
- Q1. How Complaint management follow with technical team
- Ans.
Complaint management involves communication and coordination with the technical team to resolve issues efficiently.
Complaints are logged and categorized by the helpdesk team.
Helpdesk team communicates the details of the complaint to the technical team.
Technical team investigates the issue and provides a solution.
Helpdesk team updates the complainant on the progress and resolution.
Regular meetings or updates between hel...
- Q2. Daily basis complaint tracker share to client and full with reamrks
(2 Questions)
- Q1. Same as Helpdesk Executive management system
- Q2. Mmr report share to overview
- Ans.
MMR report sharing involves providing an overview of the report to relevant stakeholders.
MMR report should be shared with key stakeholders such as management, maintenance team, and relevant departments.
Overview should include key metrics, trends, issues, and recommendations.
Ensure the report is easy to understand and visually appealing for better comprehension.
Regularly update and share the MMR report to keep stakehold
Interview Preparation Tips
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Interview questions from similar companies
I applied via Campus Placement and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. About my self?
- Q2. Tell me about your family?
Interview Preparation Tips
Every one gets selected after interview.
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
(3 Questions)
- Q1. What are your salary expectations?
- Q2. What are your strengths and weaknesses?
- Q3. Tell me about yourself.
Interview Preparation Tips
I applied via Indeed and was interviewed in Jan 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Which is your weekness.,..
- Q2. Lowest population of the world
- Ans.
The lowest population in the world is in Vatican City.
Vatican City is the smallest country in the world with an area of 0.44 square kilometers.
As of 2021, the estimated population of Vatican City is around 800 people.
The population mainly consists of clergy, Swiss Guards, and other workers.
Interview Preparation Tips
Lowest population country is in Europe....
Interview Questionnaire
1 Question
- Q1. Like our previous experience, what language we can speak, and then aptitude round will happen snd one round where manager will take interview
Interview Preparation Tips
Selected
I applied via Job Portal and was interviewed in Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction and all. Experience and everything.
- Q2. Ask you about your qualifications and all.
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.
(3 Questions)
- Q1. How does u convince a customer to buy something
- Ans.
By understanding the customer's needs, building rapport, highlighting product benefits, and addressing objections.
Listen to the customer to understand their needs and preferences
Build rapport and trust by being friendly and knowledgeable
Highlight the benefits of the product or service that meet the customer's needs
Address any objections or concerns the customer may have
Use persuasive language and techniques to encourag
- Q2. Speak something for ten minutes
- Ans.
I will talk about the importance of building strong relationships with clients in sales.
Building trust is crucial in sales
Listening to clients' needs and providing solutions
Maintaining regular communication to stay top of mind
Going above and beyond to exceed expectations
Following up after the sale to ensure satisfaction
- Q3. Test on how much u are listening
Interview Preparation Tips
Mcq questions and logical reasoning
(1 Question)
- Q1. Operation Round for sales
(1 Question)
- Q1. Basic details and communication
Interview Preparation Tips
I applied via Indeed and was interviewed in Oct 2022. There were 3 interview rounds.
BASIC MATHS QUESTIONS, ENGLISH SENTENCES READ OUT, REASONING QUESTIONS
(2 Questions)
- Q1. INTRODUCE YOURSELF? Why do you want to join sales domain?
- Q2. Sell me a product? What skills do you have?
Interview Preparation Tips
I applied via Indeed and was interviewed in Nov 2022. There were 3 interview rounds.
Simple reasoning questions, listening questions, case study.
(2 Questions)
- Q1. Tell me about yourself?
- Q2. About company, about job role, experience, about projects.?
- Ans. Go through website, YouTube, roles and responsibilities, and about clg projects what did we learned All those things.
Interview Preparation Tips
Improve Communication,dress well, body language, Voice modulation, learning skills, confidence, improve computer knowledge, Typing speed 30RPM.
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JLL Interviews By Designations
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Interview Questions for Popular Designations
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JLL Facility Helpdesk Executive Interview Process
based on 2 interviews
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JLL Facility Helpdesk Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Assistant Manager
1.1k
salaries
|  ₹3.5 L/yr - ₹14.5 L/yr |
|
Facility Executive
996
salaries
| ₹2.2 L/yr - ₹6 L/yr |
|
Assistant Project Leader
565
salaries
| ₹3.3 L/yr - ₹12 L/yr |
|
Senior Analyst
557
salaries
| ₹3 L/yr - ₹12.1 L/yr |
|
Assistant Facility Manager
523
salaries
| ₹3 L/yr - ₹10.3 L/yr |
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