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Jkj Apparels Customer Care Executive Interview Questions and Answers
Jkj Apparels Customer Care Executive Interview Experiences
1 interview found
Anonymous
I applied via Company Website
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(1 Question)
- Q1. CC credit Loan App CusTomer Care Helpline Number X♀️+91)@ ((+XXXXX-)){+91_X_XXXXX+}CC credit Loan App CusTomer Care Helpline Number X♀️+91)@ ((+XXXXX-)){+91_X_XXXXX+}
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction about the process
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What is your family background?
- Q3. Share details of your previous job.
Interview Preparation Tips
- Customer Service
Interview Questionnaire
1 Question
- Q1. Good communication skills
I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. All grammatical question
Interview Preparation Tips
I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. They will just check your commutation skills
- Q2. You should sound professional and technical
Interview Preparation Tips
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Go Through your profile and past experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Do you have good communication skills of English and Hindi language
- Ans.
Yes, I have good communication skills in both English and Hindi.
I am fluent in both languages and can communicate effectively with customers in either language.
I have experience working with customers who speak both English and Hindi.
I am able to understand and respond to customer inquiries and concerns in both languages.
I am confident in my ability to provide excellent customer service in both English and Hindi.
- Q2. Can you communicate with customers of rage behaviour in very calming tone
- Ans.
Yes, I can communicate with customers of rage behaviour in a calming tone.
I would remain calm and composed throughout the conversation.
I would actively listen to the customer and acknowledge their frustration.
I would use a soft and soothing tone of voice to help de-escalate the situation.
I would offer solutions and alternatives to the customer's problem.
For example, if a customer is angry about a delayed delivery, I wo...
- Q3. Are ready to give you 100% to your work
- Q4. Do you have any previous experience in this profile
Interview Preparation Tips
Try to achieve you target don't get nervous . Try to collect relevant information of the company you're going to be interviewed in.
Thank you
All the best for your interview 🧡
I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Like about myself, most of the questions actually asked to check fluency on English
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. To tell about yourself, and brief about work experience?
- Q2. In an interview, you have to speak on any topic? For instance I converse that, my hobby is to watch cricket, so the interviewer would ask to tell about your favorite cricketer.
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Jkj Apparels Customer Care Executive Interview Process
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