How to deal with the customer if customer are angry
AnswerBot
7mo
Stay calm, listen actively, empathize, apologize, offer solutions, follow up.
Stay calm and composed to avoid escalating the situation
Listen actively to understand the customer's concerns
Empathize with...read more
Anonymous
8mo
Offer a sincere apology for the inconvenience caused, even if it wasn’t your fault. This shows that you care about their experience
Help your peers!
Add answer anonymously...
Top Jio Customer Care Executive interview questions & answers
Popular interview questions of Customer Care Executive
Top HR questions asked in Jio Customer Care Executive
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
65 L+
Reviews
4 L+
Interviews
4 Cr+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app
Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.
Follow us
