How to deal with the customer if customer are angry
AnswerBot
9mo
Stay calm, listen actively, empathize, apologize, offer solutions, follow up.
Stay calm and composed to avoid escalating the situation
Listen actively to understand the customer's concerns
Empathize with...read more
Anonymous
9mo
Offer a sincere apology for the inconvenience caused, even if it wasn’t your fault. This shows that you care about their experience
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