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Serco Interview Questions and Answers

Updated 5 Feb 2024

Q1. How can troubleshoot the system when system restarting continuously

Ans.

To troubleshoot a system that is restarting continuously, you can follow these steps:

  • Check for hardware issues such as overheating or faulty components

  • Verify if any recent software or driver updates have caused the issue

  • Examine the system logs for any error messages or patterns

  • Test the system in safe mode to determine if a third-party application is causing the problem

  • Perform a system restore to a previous stable state

  • Scan for malware or viruses that may be affecting the syst...read more

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Q2. What is ssd and its types?

Ans.

SSD stands for Solid State Drive. It is a type of storage device that uses flash memory to store data.

  • SSDs are faster and more reliable than traditional hard disk drives (HDDs).

  • There are two main types of SSDs: SATA and NVMe.

  • SATA SSDs are more affordable and have slower read/write speeds compared to NVMe SSDs.

  • NVMe SSDs are faster and more expensive than SATA SSDs.

  • SSDs are commonly used in laptops, desktops, and servers for faster boot times and improved performance.

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Q3. What is ip and its types

Ans.

IP stands for Internet Protocol. It is a set of rules that governs the communication between devices over the internet.

  • There are two types of IP addresses: IPv4 and IPv6

  • IPv4 addresses are 32-bit numbers and are written in the form of four decimal numbers separated by dots

  • IPv6 addresses are 128-bit numbers and are written in the form of eight groups of four hexadecimal digits separated by colons

  • IP addresses are used to identify devices on a network and enable communication bet...read more

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Q4. What is outlook pop3 and smtp

Ans.

Outlook POP3 and SMTP are protocols used for sending and receiving emails in Microsoft Outlook.

  • POP3 (Post Office Protocol version 3) is used for receiving emails from a mail server.

  • SMTP (Simple Mail Transfer Protocol) is used for sending emails to a mail server.

  • POP3 and SMTP settings are required to configure email accounts in Outlook.

  • POP3 and SMTP ports are used to establish a connection between Outlook and the mail server.

  • Examples of POP3 and SMTP settings: pop3.example.com...read more

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Q5. What is the BIOS? ...

Ans.

BIOS stands for Basic Input/Output System. It is a firmware that initializes hardware during the boot process.

  • BIOS is responsible for performing a Power-On Self Test (POST) to check if all hardware components are functioning properly.

  • It also provides a set of low-level routines to control the hardware, such as the keyboard, mouse, and hard drive.

  • BIOS settings can be accessed and modified through a setup utility, which is usually accessed by pressing a key during boot-up (e.g....read more

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Q6. What is DHCP? Ok.....

Ans.

DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices.

  • DHCP is used to simplify network administration by automatically assigning IP addresses to devices.

  • It allows devices to join a network and obtain an IP address without manual configuration.

  • DHCP servers can also assign other network configuration settings such as subnet mask, default gateway, and DNS server addresses.

  • DHCP leases are temporary and mus...read more

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Q7. What is DNS port?.....

Ans.

DNS port is a network port used for DNS communication.

  • DNS port is usually port 53 for both TCP and UDP protocols.

  • It is used for resolving domain names to IP addresses.

  • DNS queries and responses are sent over this port.

  • Firewalls and routers may block or filter DNS traffic on this port.

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Q8. What is Printer spooler

Ans.

Printer spooler is a software program that manages all print jobs sent to a printer.

  • It manages the order of print jobs in the queue.

  • It sends print jobs to the printer when it's ready.

  • It allows multiple users to print to the same printer.

  • It can be restarted or stopped to clear print jobs or fix issues.

  • Examples of printer spooler software include CUPS for Linux and macOS, and the Print Spooler service for Windows.

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