Breach Candy Hospital Trust Interview Questions and Answers

Workload is calculated on Interval basis by dividing the total workload by the number of intervals in a given time period.

• Total workload is divided by the number of intervals to get workload per interval

• For example, if total workload for a day is 480 minutes and there are 96 intervals (15-minute intervals), workload per interval would be 5 minutes

• This calculation helps in understanding the distribution of workload throughout the day

Re-forecasting is the process of updating a forecast based on new information or changes in circumstances.

• Re-forecasting involves adjusting a forecast based on updated data or changes in assumptions.

• It helps in making more accurate predictions and decisions.

• For example, in workforce management, re-forecasting may be done to account for unexpected absences or changes in call volume.

Workload is calculated by analyzing historical data on call volumes, average handle times, and other factors to determine staffing needs.

• Workload is calculated by analyzing historical data on call volumes

• Average handle times are also taken into account

• Other factors such as service level agreements and forecasted call volumes may be considered

• Staffing needs are determined based on the calculated workload

Re-forecasting involves updating forecasts based on new information or changes in circumstances.

• Review current data and assumptions

• Identify any changes or trends that may impact the forecast

• Adjust forecast models or algorithms as needed

• Communicate updated forecasts to relevant stakeholders

• Monitor actual performance against re-forecasted numbers

The benefits of practicing mindfulness in daily life

• Mindfulness is the practice of being present and fully engaged in the moment

• It can reduce stress, improve focus, and enhance overall well-being

• Examples of mindfulness practices include meditation, deep breathing, and mindful eating

Our skill in software development includes expertise in various programming languages, frameworks, and tools to create efficient and scalable solutions.

• Proficiency in programming languages such as Java, Python, C++, etc.

• Experience with popular frameworks like React, Angular, Spring, etc.

• Knowledge of database management systems like MySQL, MongoDB, etc.

• Ability to work with version control systems like Git.

• Familiarity with software development methodologies like Agile, Scrum, e...read more

BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business processes.

• Cost-effective solution for companies to outsource non-core functions

• Allows companies to focus on core business activities

• Provides access to specialized skills and technology

• 24/7 customer support services

• Global presence with multilingual support