Instantpay Customer Service Associate Interview Questions and Answers

Sales is the process of selling products or services to customers in exchange for money.

• Identify potential customers

• Understand customer needs and preferences

• Present products or services in a compelling way

• Handle objections and negotiate terms

• Close the sale and follow up with customers

• Build relationships for repeat business

I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and complaints

• I have a proven track record of improving customer satisfaction ratings

• I am proficient in using CRM systems and other customer service tools

Customers are individuals or businesses who purchase goods or services from a company.

• Customers are the lifeblood of any business, as they provide revenue and feedback.

• Building strong relationships with customers is crucial for long-term success.

• Customer satisfaction is key to retaining customers and attracting new ones.

• Examples: A customer may be an individual buying a product from an online store, or a business signi