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Inspirisys Solution Desktop Support Engineer Interview Questions, Process, and Tips for Experienced
Inspirisys Solution Desktop Support Engineer Interview Experiences for Experienced
1 interview found
Anonymous
I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.
(5 Questions)
- Q1. Internet is not working, what are the troubleshooting option we have?
- Ans.
Troubleshooting options for internet connectivity issues.
Check if other devices are able to connect to the internet
Restart the router/modem
Check if the Ethernet cable is properly connected
Check if the Wi-Fi password is correct
Check if the DNS settings are correct
Run network troubleshooter
Disable and re-enable network adapter
Check for any software or firewall blocking internet access
- Q2. Difference between service & Incident Ticket?
- Ans.
Service tickets are requests for a change or new service, while incident tickets are requests for help with an existing service.
Service tickets are proactive and planned, while incident tickets are reactive and unplanned.
Service tickets are often initiated by the IT department, while incident tickets are initiated by end-users.
Examples of service tickets include requests for new software or hardware, while examples of ...
- Q3. What are different type of priorities in SLA?
- Ans.
SLA priorities include critical, high, medium, and low.
Critical priority is for issues that require immediate attention and resolution.
High priority is for issues that are important but not as urgent as critical issues.
Medium priority is for issues that are important but can wait for a little while.
Low priority is for issues that are not urgent and can be resolved at a later time.
SLA priorities are usually defined in t...
- Q4. What is the role of proxy server?
- Ans.
A proxy server acts as an intermediary between clients and servers, providing security, anonymity, and caching benefits.
Proxy servers can be used to filter web content, blocking access to certain websites or types of content.
They can also improve network performance by caching frequently accessed resources, reducing the need for clients to request them from the server.
Proxy servers can provide anonymity by masking the ...
- Q5. How many tickets you resolve on an average?
- Ans.
On an average, I resolve around 20-25 tickets per day.
I prioritize tickets based on their urgency and impact on business operations.
I ensure timely resolution of tickets while maintaining quality.
I also focus on identifying the root cause of the issue to prevent future occurrences.
Examples: Resolving issues related to software installation, network connectivity, printer configuration, etc.
Interview Preparation Tips
- Basic troubleshoot
- Basic Networ
- Active Directory
- DNS
Skills evaluated in this interview
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I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. .net questions - routing in asp.net MVC ?
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Jan 2021. There were 2 interview rounds.
Good
(1 Question)
- Q1. Basic question from C++.Some questions from Data structure and computer architecture.
Interview Preparation Tips
- C++
I was interviewed in Sep 2016.
Interview Questionnaire
2 Questions
- Q1. Tell me about Your project
- Ans.
Developed a web-based project management tool for a software development company.
Used Agile methodology for development
Implemented features like task assignment, progress tracking, and team collaboration
Integrated with third-party tools like GitHub and Slack
Designed a user-friendly interface with responsive design
Deployed on AWS using EC2 and RDS
- Q2. Tell me about your CV!
- Ans.
My CV showcases my experience in software development, including projects in Java, Python, and web development.
Experience in Java, Python, and web development
Worked on projects involving database management systems
Familiar with Agile development practices
Interview Preparation Tips
Experience: Tough! But manuplative ,yes manuplative ,I feel that your test scores are manuplated by the company! You score full marks in the test , but you are mechanical engineer you might not qualify for the next round! I say this as per ny experience . POINTER ,BRANCH and then score in this test describe the overall perfomance!
Tips: The company is totally for IT engineers if you are from other branch fonnot hope much, have a backup.
Duration: 1 hour 20 minutes
Total Questions: 80
Round: Technical + HR Interview
Experience: They Play with your minds,yes they do! Believe me donot show tough expressions!
Tips: Stay Calm ,they are not to scare you!
Skills: Technical, knowledge, gritt, Behavioural Skills
College Name: Atharva College Of Engineering
I was interviewed in May 2017.
Interview Questionnaire
1 Question
- Q1. Tell me about your Project done in 4th year Btech
- Ans.
Developed a web-based project management system for tracking tasks and deadlines.
Used HTML, CSS, JavaScript for front-end development
Implemented backend using Node.js and MongoDB for database management
Incorporated user authentication and authorization features
Utilized Agile methodology for project management
Interview Preparation Tips
Duration: 3 hours
Round: Technical + HR Interview
Experience: They asked several questions regarding all the bio data and some computer questions and some hr level questions
Round: Resume Shortlist
Experience: Resume got shortlisted and I got the Job that time I even can't believe that
College Name: ITER BHUBANESWSR
Vardaan Kumar
I was interviewed before Jun 2016.
Interview Questionnaire
2 Questions
- Q1. How to start an induction motor?
- Ans.
An induction motor can be started by providing a rotating magnetic field.
Use a three-phase power supply to create a rotating magnetic field
The magnetic field induces a current in the rotor, causing it to rotate
The motor may require a starting capacitor or a starting winding to provide the initial torque
Once the motor reaches its rated speed, the starting mechanism can be switched off
- Q2. Tell me something about yourself?
- Ans.
I am a passionate software engineer with 5 years of experience in developing web applications using various technologies.
Experienced in full stack web development
Proficient in languages like JavaScript, Python, and Java
Familiar with frameworks like React, Node.js, and Spring Boot
Strong problem-solving and analytical skills
Excellent team player with good communication skills
Interview Preparation Tips
Experience: It was a wonderful experience overall. Giving an online test with my batch mates was amazing. I did the test very well and with ease.
Tips: Just enter the exam hall with confidence...
Duration: 1 hour 30 minutes
Total Questions: 90
Round: Technical + HR Interview
Experience: As I was strong in basics so I was able to answer this quest. He asked few related questions and I was able to give right answers.
Tips: Be strong in core subject basics and forget the rest of the subjects completely. They just want to see how much faithful you are with whatever you do. Moreover, just tell your name, state of birth, schooling, hobbies, etc(with free mind). They are just recruiters and not butchers, so stay calm as much as you can.
College Name: Maharaja Agrasen Institute Of Technology, Delhi
I was interviewed in Mar 2017.
Interview Preparation Tips
I was interviewed in Dec 2016.
Interview Questionnaire
1 Question
- Q1. About yourself and technical questions
Interview Preparation Tips
Experience: We had an aptitude test with puzzles and verbal
Tips: Concentrate on aptitude
Duration: 1 hour
Total Questions: 60
Round: Technical + HR Interview
Experience: Formal question are asked and mostly communication is important
College Name: Sri Krishna College Of Engineering And Technology
I was interviewed before May 2016.
Interview Questionnaire
3 Questions
- Q1. Why do u want to enter software industry??
- Ans.
Passion for problem-solving and creating innovative solutions drives my interest in software industry.
Passion for problem-solving and creating innovative solutions
Interest in technology and its impact on society
Opportunity for continuous learning and growth
Desire to work on cutting-edge projects and contribute to advancements in the field
- Q2. Why infosys??
- Ans.
Infosys is a global leader in technology services and consulting, known for its innovative solutions and strong company culture.
Infosys has a strong reputation for delivering high-quality technology solutions to clients worldwide.
The company offers a wide range of opportunities for career growth and development.
Infosys has a collaborative and inclusive work culture that values diversity and innovation.
- Q3. Tell something about ur final year project
- Ans.
Developed a web-based project management system for tracking tasks and deadlines
Used HTML, CSS, JavaScript for front-end development
Implemented backend using Node.js and MongoDB for database management
Incorporated user authentication and authorization features
Tested the system for performance and security vulnerabilities
Interview Preparation Tips
Experience: In this round company chooses the resume of candidates they believe are suitable for the job
Round: Test
Experience: This round basically tests your logical reasoning skills and your mathematical ability
Duration: 30 minutes
Total Questions: 60
Round: Technical Interview
Experience: Being a metallurgical engineer and trying to enter in a software industry I was mostly asked as to why I want to enter into this sector and other hr questions. To some extent I was drilled on my final year project in engineering
College Name: NIT Raipur
Jitesh Amritkar
I was interviewed before Jun 2016.
Interview Questionnaire
7 Questions
- Q1. Questions on projects that i have done in engineering academics
- Q2. Uml diagrams
- Q3. Layers in ISO OSI model
- Ans.
The ISO OSI model consists of 7 layers that define the functions and protocols of network communication.
The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
Each layer has specific responsibilities and interacts with adjacent layers.
For example, the Physical layer deals with the physical transmission of data, while the Application layer handles user interfaces and network serv
- Q4. TCP Ip Model
- Q5. Why Infosys
- Ans.
Infosys is a global leader in technology services and consulting, known for its innovative solutions and strong company culture.
Infosys has a strong reputation for delivering high-quality technology solutions to clients worldwide
The company offers a wide range of opportunities for career growth and development
Infosys has a collaborative and inclusive work culture that values diversity and innovation
- Q6. Who is CEO and founders of Infosys
- Ans.
Salil Parekh is the current CEO of Infosys. Infosys was founded by N. R. Narayana Murthy, Nandan Nilekani, N. S. Raghavan, S. Gopalakrishnan, S. D. Shibulal, K. Dinesh, and Ashok Arora.
CEO of Infosys: Salil Parekh
Founders of Infosys: N. R. Narayana Murthy, Nandan Nilekani, N. S. Raghavan, S. Gopalakrishnan, S. D. Shibulal, K. Dinesh, Ashok Arora
- Q7. Employee strength of Infosys
- Ans.
Infosys is a global technology consulting and services company with an employee strength of over 240,000.
Infosys has a large workforce of over 240,000 employees worldwide.
The company has a strong presence in multiple countries.
Infosys is known for its expertise in technology consulting and software development.
The employee strength of Infosys has been steadily growing over the years.
The company provides various service...
Interview Preparation Tips
Experience: It was normal placement aptitude test including high weights for verbal ability.
Tips: Make verbal a rich one for the Infosys aptitude test
Duration: 3 hours
Total Questions: 150
Round: Technical Interview
Experience: It was basically a chilled interview as all the questions were relatively easy and from the part which i have studied
Tips: Be confident and try to oversmart him by giving inclination towards favourite subjects in introduction
Round: HR Interview
Tips: Read Wikipedia? page at least twice before going to HR interview
Skills: Communication
College Name: Smt.kashibai navale college of engineering
Skills evaluated in this interview
Inspirisys Solution Interview FAQs
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Inspirisys Solution Desktop Support Engineer Interview Process for Experienced
based on 1 interview
Interview experience
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Inspirisys Solution Desktop Support Engineer Reviews and Ratings
based on 17 reviews
Rating in categories
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Technical Support Engineer
378
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Software Engineer
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Senior Software Engineer
166
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Desktop Support Engineer
106
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88
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