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Inshorts Community Operations Specialist Interview Questions and Answers

Updated 20 Dec 2024

Inshorts Community Operations Specialist Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Current affair questions at that time
  • Q2. Why you want to work here?
  • Ans. 

    I am passionate about supporting communities and making a positive impact.

    • I believe in the mission and values of the company.

    • I have experience in community engagement and want to apply my skills here.

    • I am excited about the opportunity to work with diverse groups of people.

    • I am impressed by the company's commitment to social responsibility.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you left your previous job?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Seeking new challenges

    • Relocation

    • Company downsizing

    • Better work-life balance

  • Answered by AI
  • Q2. Can you fulfil your duties on time?
  • Ans. 

    Yes, I have a proven track record of meeting deadlines consistently.

    • I have a strong time management skills and prioritize tasks effectively.

    • I am proactive in identifying potential roadblocks and finding solutions to ensure timely completion.

    • I have consistently met deadlines in my previous roles, such as completing reports before the deadline and responding to customer inquiries promptly.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare current affairs

I applied via Job Portal and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General scenario based questions ?
  • Q2. Tell me something about work experineces
  • Ans. 

    I have worked in various customer service roles, including retail and hospitality.

    • Worked as a customer service representative at a retail store for 2 years

    • Managed a team of servers at a busy restaurant for 1 year

    • Handled customer complaints and resolved issues in a timely manner

    • Trained new employees on customer service best practices

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is the Job roles ?
  • Q2. Tell me something about previous work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with Job Role Description. Do a Well Research about Brand and Company.

Community Operations Specialist Interview Questions Asked at Other Companies

asked in Inshorts
Q1. tell me something about work experineces
asked in TDCX
Q2. Can you handle sensitive content

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past Experience
  • Q2. Knowledge Check
Round 2 - One-on-one 

(2 Questions)

  • Q1. Knowledge Test regarding profile
  • Q2. Skill and fitment Test
Round 3 - One-on-one 

(2 Questions)

  • Q1. Skills & knowledge test
  • Q2. Real world scenarios
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of improving customer satisfaction ratings

    • I am proficient in using CRM systems and other customer service tools

  • Answered by AI
  • Q2. Just tell me about customer ?
  • Ans. 

    Customers are individuals or businesses who purchase goods or services from a company.

    • Customers are the lifeblood of any business, as they provide revenue and feedback.

    • Building strong relationships with customers is crucial for long-term success.

    • Customer satisfaction is key to retaining customers and attracting new ones.

    • Examples: A customer may be an individual buying a product from an online store, or a business signi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident for an interview

I applied via Referral and was interviewed in Jan 2020. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Guesstimate questions
  • Q2. IQ questions
  • Q3. Case Analysis
  • Q4. Excel and Google Spreadsheet Question

Interview Preparation Tips

Interview preparation tips for other job seekers - Trust me, I have an experience of working with India's "sharpest" minds (Senior software development engineers, Senior technical program managers) in the country's 2nd best company to work for, the interview process with awign was horrific and horrible. I don't know whether the Human Resource Management takes a dig in this company hiring process or not. I applied for the position of operations executive with awgin. I received a call from HR the very next day and she scheduled my interview for the first round that vary day in night ( I gave the interview, the 1st interviewee wasn't a megalomaniac or an low IQ individual who thinks he knows everything and shows of his work that he got after pursuing an MBA cause he didn't landed up a job after B.tech). And, then I have been informed after 6 days that I have to give the second round of interview to the Senior program manager (as there was some emergency on his side, the interview kept on delaying). Then on the day of the interview I was informed that the interview was cancelled by him the very time of interview (Though, I called and asked the HR why am i not receiving an interview call for 2nd round) and it got rescheduled after two days. After two days i received the interview call. It went well, then i have been given a Case Analysis (without CC'ing the HR or Operations head) to process and he asked to process it ASAP cause he intended to close my selection the very next day so i completed the case analysis : ----- / and submitted it on the same day. Thinking that, tomorrow i will get to hear the result. But no, I didn't receive any feedback for the next two days. After two days I received a text that we will discuss the task, so I asked for the time. Then i received another text that we will have the discussion in the evening. I waited the whole evening and then i came to a text in the midnight that apologies for today we will have a discussion tomorrow. So I asked at what time, then again I didn't receive any text. Next day, (it's the 14th day of the interview process) I received another text that we will have a discussion at 7.30. And, Guess what? I didn’t receive any call! So,I Started writing about my whole interview experience. It’s awful to see Incompetent people in charge. “A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.”
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about your self,
  • Q2. Job experience , time , year
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Are flexible for job or not
  • Q2. You have two wheeler and license
  • Ans. 

    Yes, I have a two wheeler and a valid license.

    • I have a two wheeler for convenient transportation.

    • I possess a valid license to legally operate the vehicle.

    • Having a two wheeler and license allows me to commute easily and independently.

    • I am responsible and follow all traffic rules and regulations.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Indeed and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What is your family background?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. What was your salary expectations
  • Q7. Tell me about yourself

Interview Preparation Tips

Topics to prepare for MagicPin Customer Service Associate interview:
  • talk confidently
Interview preparation tips for other job seekers - If you apply job in any company, then whenever everyone's call comes, then talk confidently.

Interview Preparation Tips

Round: Resume Shortlist
Experience: brief introduction about your self and confidence

Round: Test
Experience: sales round

I applied via Indeed and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    I am applying for customer support associate because I want to put myself on a more creative career path .I have a background in customer support associate so I know that I  would be most effective in this firm and also I want to stable in my job 

     

     

     

  • Answered by Neha Kumari
  • Q2. What is your family background?
  • Ans. 

     There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college

     

  • Answered by Neha Kumari
  • Q3. What are your salary expectations?
  • Q4. Why should we hire you?
  • Ans. 

    You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 

     

     

     

  • Answered by Neha Kumari
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness

  • Answered Anonymously
  • Q6. Tell me about yourself.
  • Ans. 

    My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...

  • Answered Anonymously
  • Q7. What is the customer support associate
  • Ans. 

    A customer support associate is a professional who provides assistance and resolves issues for customers.

    • Customer support associates are responsible for addressing customer inquiries and concerns.

    • They provide information about products or services and help customers troubleshoot problems.

    • They may communicate with customers through various channels such as phone, email, or live chat.

    • Customer support associates strive to...

  • Answered by AI
  • Q8. Why do you want to work as customer support associate
  • Ans. 

    You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them

  • Answered Anonymously
  • Q9. You have another experience
  • Ans. 

    No I don't have any experience other than that

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The job seekers must work with that company which provides him good salary as per his work and where his skil amd experience must be regarded
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Inshorts Interview FAQs

How many rounds are there in Inshorts Community Operations Specialist interview?
Inshorts interview process usually has 2-3 rounds. The most common rounds in the Inshorts interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Inshorts Community Operations Specialist interview?

Some of the top questions asked at the Inshorts Community Operations Specialist interview -

  1. tell me something about work experine...read more
  2. Current affair questions at that t...read more
  3. General scenario based question...read more

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Inshorts Community Operations Specialist Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Inshorts Community Operations Specialist Salary
based on 7 salaries
₹2.6 L/yr - ₹4.1 L/yr
At par with the average Community Operations Specialist Salary in India
View more details

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2.8/5

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1.0

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2.8

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1.8

Salary

1.8

Job security

3.4

Company culture

1.8

Promotions

1.8

Work satisfaction

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