Can you handle sensitive content

Question

Accepted Answer

Yes, I have experience handling sensitive content and am able to remain professional and empathetic.

I have worked in customer service roles where I have had to handle sensitive information and conversations with customers.
I understand the importance of maintaining confidentiality and following proper protocols.
I am able to remain calm and empathetic while dealing with difficult situations.
I have received training on how to handle sensitive content and am familiar with company policies and procedures.
Examples of sensitive content I have handled include personal information, financial information, and sensitive medical information.

Top HR questions asked in TDCX Community Operations Specialist