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InKnowTech Information Technology Service Desk Lead Interview Questions and Answers

Updated 24 Apr 2022

InKnowTech Information Technology Service Desk Lead Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What do you mean by service help desk? What is the difference between helpdesk & service desk? What do you know about MS office 365? How will you organize your work schedule? How do you troubleshoot the DN...

Interview Preparation Tips

Interview preparation tips for other job seekers - If you give your 100%, your hard work will surely be recognized

Interview questions from similar companies

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test

Round 2 - Group Discussion 

Current affairs

Round 3 - Technical 

(1 Question)

  • Q1. Puzzle , sql related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, whatever you know just be confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Easy level questions on string, linked list and array

Round 3 - Technical 

(2 Questions)

  • Q1. Difference between TCP and UDP
  • Ans. 

    TCP is a connection-oriented protocol while UDP is connectionless.

    • TCP provides reliable, ordered, and error-checked delivery of data while UDP does not guarantee any of these.

    • TCP is slower but more reliable while UDP is faster but less reliable.

    • TCP is used for applications that require high reliability and accuracy such as email, file transfer, and web browsing while UDP is used for applications that require speed and ...

  • Answered by AI
  • Q2. Nibble swap program in C
  • Ans. 

    A nibble swap program in C

    • Nibble swap means swapping the 4-bit halves of a byte

    • Use bitwise operators to perform the swap

    • Example: unsigned char x = 0xAB; x = ((x & 0x0F) << 4) | ((x & 0xF0) >> 4);

  • Answered by AI
Round 4 - Technical 

(2 Questions)

  • Q1. Reverse Linked List in C
  • Ans. 

    Reverse a linked list in C language.

    • Create three pointers: current, previous, and next.

    • Traverse the linked list and change the direction of the pointers.

    • Return the new head of the reversed linked list.

  • Answered by AI
  • Q2. Write an API call in C
  • Ans. 

    API call in C

    • Include the necessary header files

    • Create a URL string with the required parameters

    • Use the curl library to make the API call

    • Handle the response data appropriately

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics of programming, operating system and networking

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Programming on basics of C

Round 3 - Coding Test 

Programming on basics of C

Round 4 - HR 

(1 Question)

  • Q1. Salary details and location preference
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Middleware , dependency injection
Round 3 - Technical 

(1 Question)

  • Q1. Subject and subject behaviour
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Duration:30 min
Question from percentage,ratios ,HCF/LCM etc.,
Logical reasoning, English

Round 3 - Coding Test 

(1 Question)

  • Q1. Reverse a string by making groups of given 'm' characters
  • Ans. 

    Reverse a string by grouping 'm' characters together

    • Iterate through the string in groups of 'm' characters

    • Reverse each group of 'm' characters

    • Concatenate the reversed groups to get the final reversed string

  • Answered by AI
Round 4 - HR 

(3 Questions)

  • Q1. General HR questions
  • Q2. What is your family background?
  • Q3. Why should we hire you?

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Internshala and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me something about Data Sturcture
  • Ans. 

    Data structure is a way of organizing and storing data in a computer so that it can be accessed and used efficiently.

    • Data structures can be linear (arrays, linked lists) or non-linear (trees, graphs)

    • Common operations on data structures include insertion, deletion, and searching

    • Examples of data structures include stacks, queues, hash tables, and binary trees

  • Answered by AI

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. What is Connection pooling
  • Ans. 

    Connection pooling is a technique to manage database connections efficiently, reducing overhead and improving performance.

    • Connection pooling maintains a pool of active database connections for reuse.

    • It reduces the overhead of establishing a new connection for each database request.

    • Example: A web application can reuse connections from the pool instead of opening new ones for each user request.

    • Connection pools can be con...

  • Answered by AI
  • Q2. What is mounting in docker
  • Ans. 

    Mounting in Docker allows you to share files between the host and containers, enabling data persistence and configuration management.

    • Mounting can be done using volumes or bind mounts.

    • Volumes are managed by Docker and are stored in a part of the host filesystem which is not directly accessible.

    • Example of a volume: `docker run -v my_volume:/data my_image`.

    • Bind mounts allow you to specify an exact path on the host, e.g., ...

  • Answered by AI
  • Q3. What is decorators
  • Ans. 

    Decorators are a design pattern in Python that allows modifying the behavior of functions or methods at runtime.

    • A decorator is a function that takes another function and extends its behavior without explicitly modifying it.

    • Common use cases include logging, access control, and caching.

    • Example: @staticmethod and @classmethod are built-in decorators in Python.

    • Custom decorators can be created using nested functions.

    • Example...

  • Answered by AI
  • Q4. Shell script question

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General topics like mathe, English, social etc

Interview Preparation Tips

Topics to prepare for IT By Design Software Engineer interview:
  • Python
  • general
Interview preparation tips for other job seekers - It is best choice to our life . If I can join in this company. I can learn more things by gaining work experience.
Round 1 - Group Discussion 

It represents the eligibility of person and thinking process ,view of thoughts

Round 2 - One-on-one 

(1 Question)

  • Q1. We cannot judge people to atonce chance
Round 3 - Coding Test 

Skills ,fast typing , experienced ,new ideas

Round 4 - Technical 

(1 Question)

  • Q1. All the knowledge of technical work and word
Round 5 - Case Study 

Deeply study case and make a point to make attractive

Interview Preparation Tips

Interview preparation tips for other job seekers - Every chance have a successful of key.will appreciate all chance to way of your dreams .move a first steps towards your dreams

InKnowTech Interview FAQs

How many rounds are there in InKnowTech Information Technology Service Desk Lead interview?
InKnowTech interview process usually has 2 rounds. The most common rounds in the InKnowTech interview process are Resume Shortlist and One-on-one Round.

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