Upload Button Icon Add office photos

InKnowTech

Compare button icon Compare button icon Compare

Filter interviews by

InKnowTech Technical Support Engineer Interview Questions, Process, and Tips

Updated 6 May 2024

InKnowTech Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Rameshwar Madhavrao Jadhav

posted on 6 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before May 2023.

Round 1 - HR 

(3 Questions)

  • Q1. How many years experience?
  • Q2. What are the rolles and responsibilities
  • Ans. 

    Technical Support Engineers provide technical assistance and support to customers and businesses.

    • Troubleshoot technical issues reported by customers

    • Provide timely and accurate solutions to problems

    • Document and track customer issues and resolutions

    • Collaborate with other teams to resolve complex issues

    • Train customers on product usage and troubleshooting techniques

  • Answered by AI
  • Q3. Asked are you have these skill experience
Round 2 - Technical 

(4 Questions)

  • Q1. What is active directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows for authentication and authorization of users

    • Enables administrators to assign policies, deploy software, and apply updates

    • Example: Used in corporate environments to manage user accounts and permissions

  • Answered by AI
  • Q2. What is compliance
  • Ans. 

    Compliance refers to following rules, regulations, standards, or laws set by an organization or governing body.

    • Compliance ensures that individuals or organizations adhere to specific guidelines or requirements.

    • It can involve meeting industry standards, legal regulations, or internal policies.

    • Non-compliance can result in penalties, fines, or legal action.

    • Examples include GDPR compliance for data protection, HIPAA compli...

  • Answered by AI
  • Q3. What is sscm and what is configuration manager.
  • Ans. 

    SSCM stands for System Center Configuration Manager, a software management suite. Configuration Manager is a tool for managing devices and applications in an organization.

    • SSCM is an abbreviation for System Center Configuration Manager.

    • It is a software management suite developed by Microsoft.

    • Configuration Manager is used for managing devices, applications, and updates in an organization.

    • It allows IT administrators to au...

  • Answered by AI
  • Q4. What is gpupdate and what is the use of it.
  • Ans. 

    gpupdate is a command-line tool used in Windows operating systems to force a group policy update on a local or remote computer.

    • gpupdate is used to apply any changes made to group policies on a Windows computer without having to wait for the regular update interval.

    • It can be run from the command prompt or PowerShell.

    • For example, 'gpupdate /force' can be used to immediately update group policies on a computer.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be ready for the interview.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain DHCP and process of working
  • Ans. 

    DHCP is a network protocol that assigns IP addresses automatically to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol

    • It allows devices to obtain IP addresses and other network configuration information dynamically

    • DHCP server assigns IP addresses to devices within a network

    • DHCP lease time determines how long an IP address is valid for a device

    • DHCP renewal process occurs when a device tries to re

  • Answered by AI
  • Q2. Useless question beyond your jobs like mathematics

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Object Oriented Concepts and basic list/tuple/dictionary/ datetime conversion
  • Q2. Project done in last company and how will you help Saama?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to frame answers end to end and stick to what you have done. Don't try to exaggerate.

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Coding Test 

If you are a fresher , then this is for you else almost no coding test for experienced candidates.

Round 2 - One-on-one 

(1 Question)

  • Q1. Javascript basics, Angular react general questions depends upon profile.
Round 3 - Behavioral 

(1 Question)

  • Q1. They asked general questions related to some hectic situation faced in previous company / project..

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm . Clear your basics . That's it.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Easy level questions on string, linked list and array

Round 3 - Technical 

(2 Questions)

  • Q1. Difference between TCP and UDP
  • Ans. 

    TCP is a connection-oriented protocol while UDP is connectionless.

    • TCP provides reliable, ordered, and error-checked delivery of data while UDP does not guarantee any of these.

    • TCP is slower but more reliable while UDP is faster but less reliable.

    • TCP is used for applications that require high reliability and accuracy such as email, file transfer, and web browsing while UDP is used for applications that require speed and ...

  • Answered by AI
  • Q2. Nibble swap program in C
  • Ans. 

    A nibble swap program in C

    • Nibble swap means swapping the 4-bit halves of a byte

    • Use bitwise operators to perform the swap

    • Example: unsigned char x = 0xAB; x = ((x & 0x0F) << 4) | ((x & 0xF0) >> 4);

  • Answered by AI
Round 4 - Technical 

(2 Questions)

  • Q1. Reverse Linked List in C
  • Ans. 

    Reverse a linked list in C language.

    • Create three pointers: current, previous, and next.

    • Traverse the linked list and change the direction of the pointers.

    • Return the new head of the reversed linked list.

  • Answered by AI
  • Q2. Write an API call in C
  • Ans. 

    API call in C

    • Include the necessary header files

    • Create a URL string with the required parameters

    • Use the curl library to make the API call

    • Handle the response data appropriately

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics of programming, operating system and networking

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Middleware , dependency injection
Round 3 - Technical 

(1 Question)

  • Q1. Subject and subject behaviour
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Duration:30 min
Question from percentage,ratios ,HCF/LCM etc.,
Logical reasoning, English

Round 3 - Coding Test 

(1 Question)

  • Q1. Reverse a string by making groups of given 'm' characters
  • Ans. 

    Reverse a string by grouping 'm' characters together

    • Iterate through the string in groups of 'm' characters

    • Reverse each group of 'm' characters

    • Concatenate the reversed groups to get the final reversed string

  • Answered by AI
Round 4 - HR 

(3 Questions)

  • Q1. General HR questions
  • Q2. What is your family background?
  • Q3. Why should we hire you?

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Internshala and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me something about Data Sturcture
  • Ans. 

    Data structure is a way of organizing and storing data in a computer so that it can be accessed and used efficiently.

    • Data structures can be linear (arrays, linked lists) or non-linear (trees, graphs)

    • Common operations on data structures include insertion, deletion, and searching

    • Examples of data structures include stacks, queues, hash tables, and binary trees

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group discussion is very important thing.

Round 3 - HR 

(5 Questions)

  • Q1. HR round is very easy.
  • Q2. Just hard and smart work for.
  • Q3. What is requirement.
  • Ans. 

    A requirement is a specific need or expectation that must be met in order to achieve a desired outcome.

    • A requirement is a statement of what a product or service must do or how it must perform.

    • Requirements can be functional (what the product must do) or non-functional (how well it must do it).

    • Requirements should be clear, concise, and measurable.

    • Examples of requirements include: the ability to save and retrieve data, a ...

  • Answered by AI
  • Q4. What is your strength.
  • Ans. 

    My strength is problem-solving and analytical thinking.

    • I have a strong ability to analyze complex problems and break them down into manageable components.

    • I excel at finding innovative solutions and thinking outside the box.

    • I am skilled in debugging and troubleshooting software issues.

    • I have a solid understanding of algorithms and data structures.

    • I am experienced in optimizing code for performance and efficiency.

  • Answered by AI
  • Q5. What is your weekness.
  • Ans. 

    My weakness is that I tend to be too detail-oriented, which can sometimes slow down my progress.

    • I have a tendency to get caught up in the small details and can spend too much time on them.

    • I often find myself double-checking my work to ensure accuracy.

    • I sometimes struggle with prioritizing tasks because I want to make sure everything is perfect.

    • I am actively working on improving my time management skills to balance atte

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard keep patience. Everything is Possible so just you can do it.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Coding Test 

2 medium hard level questions. We just have to code and explain it. Platform doesn't have compilers.

InKnowTech Interview FAQs

How many rounds are there in InKnowTech Technical Support Engineer interview?
InKnowTech interview process usually has 2 rounds. The most common rounds in the InKnowTech interview process are HR and Technical.
What are the top questions asked in InKnowTech Technical Support Engineer interview?

Some of the top questions asked at the InKnowTech Technical Support Engineer interview -

  1. What is sscm and what is configuration manag...read more
  2. What is gpupdate and what is the use of ...read more
  3. What are the rolles and responsibilit...read more

Tell us how to improve this page.

InKnowTech Technical Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Affine Interview Questions
3.3
 • 49 Interviews
IT By Design Interview Questions
3.6
 • 40 Interviews
ConsultAdd Interview Questions
3.5
 • 36 Interviews
Systems Plus Interview Questions
4.3
 • 28 Interviews
DISYS Interview Questions
3.0
 • 27 Interviews
VDart Interview Questions
4.0
 • 26 Interviews
View all
InKnowTech Technical Support Engineer Salary
based on 32 salaries
₹1.7 L/yr - ₹5.2 L/yr
34% less than the average Technical Support Engineer Salary in India
View more details

InKnowTech Technical Support Engineer Reviews and Ratings

based on 13 reviews

3.0/5

Rating in categories

2.9

Skill development

3.2

Work-life balance

3.0

Salary

2.9

Job security

2.9

Company culture

2.9

Promotions

3.0

Work satisfaction

Explore 13 Reviews and Ratings
Network Support Engineer
138 salaries
unlock blur

₹1.5 L/yr - ₹4.5 L/yr

Network Engineer
117 salaries
unlock blur

₹1.8 L/yr - ₹6 L/yr

Desktop Support Engineer
79 salaries
unlock blur

₹1.6 L/yr - ₹3.8 L/yr

Support Engineer
71 salaries
unlock blur

₹1.7 L/yr - ₹4.1 L/yr

Technical Support Engineer
32 salaries
unlock blur

₹1.7 L/yr - ₹5.2 L/yr

Explore more salaries
Compare InKnowTech with

Systems Plus

4.3
Compare

Calpion Software Technologies

3.3
Compare

Terralogic Software Solutions

2.9
Compare

Saama Technologies

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview