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InKnowTech Technical Support Engineer Interview Questions, Process, and Tips

Updated 6 May 2024

InKnowTech Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

user image Rameshwar Madhavrao Jadhav

posted on 6 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before May 2023.

Round 1 - HR 

(3 Questions)

  • Q1. How many years experience?
  • Q2. What are the rolles and responsibilities
  • Ans. 

    Technical Support Engineers provide technical assistance and support to customers and businesses.

    • Troubleshoot technical issues reported by customers

    • Provide timely and accurate solutions to problems

    • Document and track customer issues and resolutions

    • Collaborate with other teams to resolve complex issues

    • Train customers on product usage and troubleshooting techniques

  • Answered by AI
  • Q3. Asked are you have these skill experience
Round 2 - Technical 

(4 Questions)

  • Q1. What is active directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, and other network objects

    • Allows for authentication and authorization of users

    • Enables administrators to assign policies, deploy software, and apply updates

    • Example: Used in corporate environments to manage user accounts and permissions

  • Answered by AI
  • Q2. What is compliance
  • Ans. 

    Compliance refers to following rules, regulations, standards, or laws set by an organization or governing body.

    • Compliance ensures that individuals or organizations adhere to specific guidelines or requirements.

    • It can involve meeting industry standards, legal regulations, or internal policies.

    • Non-compliance can result in penalties, fines, or legal action.

    • Examples include GDPR compliance for data protection, HIPAA compli...

  • Answered by AI
  • Q3. What is sscm and what is configuration manager.
  • Ans. 

    SSCM stands for System Center Configuration Manager, a software management suite. Configuration Manager is a tool for managing devices and applications in an organization.

    • SSCM is an abbreviation for System Center Configuration Manager.

    • It is a software management suite developed by Microsoft.

    • Configuration Manager is used for managing devices, applications, and updates in an organization.

    • It allows IT administrators to au...

  • Answered by AI
  • Q4. What is gpupdate and what is the use of it.
  • Ans. 

    gpupdate is a command-line tool used in Windows operating systems to force a group policy update on a local or remote computer.

    • gpupdate is used to apply any changes made to group policies on a Windows computer without having to wait for the regular update interval.

    • It can be run from the command prompt or PowerShell.

    • For example, 'gpupdate /force' can be used to immediately update group policies on a computer.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be ready for the interview.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain DHCP and process of working
  • Ans. 

    DHCP is a network protocol that assigns IP addresses automatically to devices on a network.

    • DHCP stands for Dynamic Host Configuration Protocol

    • It allows devices to obtain IP addresses and other network configuration information dynamically

    • DHCP server assigns IP addresses to devices within a network

    • DHCP lease time determines how long an IP address is valid for a device

    • DHCP renewal process occurs when a device tries to re

  • Answered by AI
  • Q2. Useless question beyond your jobs like mathematics

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Object Oriented Concepts and basic list/tuple/dictionary/ datetime conversion
  • Q2. Project done in last company and how will you help Saama?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to frame answers end to end and stick to what you have done. Don't try to exaggerate.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
  • Answered Anonymously
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is angular
  • Ans. 

    Angular is a popular open-source web application framework developed by Google for building dynamic single-page applications.

    • Angular is based on TypeScript, a superset of JavaScript.

    • It follows the MVC (Model-View-Controller) architecture.

    • Angular provides features like data binding, dependency injection, and routing.

    • It has a powerful CLI (Command Line Interface) for scaffolding and building projects.

    • Angular has a large ...

  • Answered by AI
  • Q2. What is directives and pipes
  • Ans. 

    Directives and pipes are features in Angular that allow developers to extend HTML functionality and transform data in templates.

    • Directives are markers on a DOM element that tell Angular to attach a specified behavior to that DOM element or transform the DOM element and its children.

    • Pipes are used to format data in a template. They take in data as input and transform it into the desired output for display.

    • Examples of di...

  • Answered by AI

Skills evaluated in this interview

I applied via Internshala and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Includes basic aptitude question with additional questions based on coding languages fundamentals.....

Round 3 - Technical 

(2 Questions)

  • Q1. Question were based on oops concepts. My next question was write a code of binary search and explain it and lastly I was asked an aptitude question ...
  • Q2. Write a code of binary search and explain it
  • Ans. 

    Binary search is a search algorithm that finds the position of a target value within a sorted array.

    • Divide the array into two halves

    • Compare the target value with the middle element

    • If the target value matches the middle element, return its position

    • If the target value is less than the middle element, search the left half of the array

    • If the target value is greater than the middle element, search the right half of the arra...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do work on your aptitude and practise Data structures and algorithms...

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Have you worked on ttcn earlier? Mostly related to past projects worked on C storage classes and questions on pointers snips Linked list to find the middle number
  • Q2. Asked about my work if i clear
Round 3 - Technical 

(2 Questions)

  • Q1. Mostly ttcn questions but i dont have knowledge on this
  • Q2. Ttcn development testscripts, gui implementatio

Interview Preparation Tips

Interview preparation tips for other job seekers - During hr call they were told me to provide ttcn training but at the time of final round manager rejected due to no ttcn
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Campus Placement and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Coding Test 

Basic coding questions with some aptitude questions

Round 3 - Technical 

(2 Questions)

  • Q1. Object oriented programming
  • Q2. ArrayList deleting even numbers
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Dec 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

General aptitude and reasoning

Round 3 - Coding Test 

General coding questions

Round 4 - One-on-one 

(1 Question)

  • Q1. 2 medium coding questions, oops concepts and CS fundamentals
Round 5 - One-on-one 

(1 Question)

  • Q1. Linux basics, coding questions
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. 30 minutes of discussion.
Round 2 - Technical 

(1 Question)

  • Q1. 75 minutes of discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 technical rounds took 15 days and both were cleared and after long wait the position was given to someone else.

InKnowTech Interview FAQs

How many rounds are there in InKnowTech Technical Support Engineer interview?
InKnowTech interview process usually has 2 rounds. The most common rounds in the InKnowTech interview process are HR and Technical.
What are the top questions asked in InKnowTech Technical Support Engineer interview?

Some of the top questions asked at the InKnowTech Technical Support Engineer interview -

  1. What is sscm and what is configuration manag...read more
  2. What is gpupdate and what is the use of ...read more
  3. What are the rolles and responsibilit...read more

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InKnowTech Technical Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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InKnowTech Technical Support Engineer Salary
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₹1.7 L/yr - ₹5.2 L/yr
34% less than the average Technical Support Engineer Salary in India
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3.0/5

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2.9

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3.2

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2.9

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2.9

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